McDonald's

3.6
1213 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
27515 Cypresswood, Spring, TX
77373, United States

Hours

Reviews

3.6
1,213 reviews
5 stars
501
4 stars
233
3 stars
168
2 stars
92
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff, particularly during night shifts.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

While some customers enjoyed the food, there were complaints about cold or stale items, particularly fries and breakfast items.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including raised voices and lack of attentiveness.

Positive Experiences

Despite the issues, some customers praised the friendly staff and quick service during busy times, indicating that experiences can vary.
  • AM
    Antor Medrano
    Jan 1, 2026
    5.0
    Hot N spicy is always good.
  • LP
    Lauren Porter
    Dec 13, 2025
    1.0
    I usually have a good experience here in the morning, but Elena made my breakfast experience terrible. I ordered a bacon, egg and cheese, biscuit and a hash Brown, and it takes over 20 minutes. I asked Elena how much longer my order would be because i've been here for such a long time, and she proceeds to raise her voice and yell , "give me a damn second!" I shouldn't have to wait this long for my breakfast and be bashed for it. Also , the evening shift , a man named Hadie has been consistently harassing me each and every time I have seen him at the McDonald's. Elena, fix your attitude because you lost a customer who comes in daily.
  • LH
    Laura De Hoyos
    Nov 26, 2025
    3.0
    i mean it’s fast food, but it always delivers 🤷‍♀️
  • AA
    Athena
    Nov 11, 2025
    5.0
    Kind staff, fast service.
  • JL
    Jackelin Lux
    Nov 7, 2025
    1.0
    Pésimo servicio espere 20 minutos por 4 bebidas y les pregunte porq tanto tiempo y salen que no sabian que tenia mi orden 🤷

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, with continuous service from 12:00 AM to 11:59 PM every day.

Does this McDonald's offer drive-through service, and what are its hours?

Yes, the McDonald's offers a drive-through service that operates 24/7, open from 12:00 AM to 11:59 PM daily.