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Jimmy John's

3.6
(258 reviews)

Business Details

1021 Sawdust Rd Suite 120, Spring, TX
77380, United States
(281) 465-9451
https://locations.jimmyjohns.com/tx/spring/sandwiches-2803.html

About

Sandwich Restaurant

Location

Jimmy John's
1021 Sawdust Rd Suite 120, Spring, TX
77380, United States

Hours

Reviews

3.6
258 reviews
5 stars
127
4 stars
39
3 stars
16
2 stars
17
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and indifference.

Food Consistency

There are frequent complaints about the inconsistency in food quality, particularly regarding sandwich size and freshness.

Delivery Issues

Many customers express frustration with delivery problems, including long wait times and incorrect orders.

Atmosphere

The lack of air conditioning and cleanliness issues have been highlighted as significant concerns affecting the dining experience.

Pricing Concerns

Several reviews mention dissatisfaction with portion sizes relative to prices, indicating a perception of poor value.
  • CC
    Cody
    6 days ago
    1.0
    Listen the staff was great. They were just doing what they were taught. But spending $10 on a sandwich with 1 piece of meat on it is wild. Literally had one piece of meat. Won’t be coming back to this location. I’ve been to Jimmy John’s all over and never seen a sandwich like this. This tells me the owners of this franchise is cheap and doesn’t care about the customers
  • TB
    T B
    Dec 8, 2025
    5.0
    My first time visiting Jimmy John's and I was extremely impressed. I parked and placed an pick-up order. They were extremely quick. As soon as I walked in, the young man greeted me with a warm smile. He was very courteous. As I was leaving, the young lady acknowledged me and was very sweet. The sandwich was awesome. Very fresh and made perfect! I'll for sure be back. A big thank you to the two that was so nice to me!
  • JL
    Jonathan Lagarrigue
    Nov 1, 2025
    1.0
    Do not order delivery from this location!! Your order will be delivered by Uber, despite ordering directly through Jimmy John’s, and Uber will never deliver your order. Jimmy John’s says we have to handle it with Uber. When you try to contact Uber for support, there is no order history because the order was placed through Jimmy John’s. Never received the food. This store’s manager who I am told is Malia Francis says we have to handle it through Uber, which is legitimately impossible as Uber does not allow it. Very disappointing and a poor choice to allow third party services deliver when I am choosing to order directly from the restaurant.
  • LP
    Linda Peralez
    Oct 14, 2025
    3.0
    It’s so disappointing that I’m having you use Uber to deliver my food without knowing. I use order Jimmy John’s because their in house employees have always found my location without getting lost. I’m in a set of condominiums that door dashers and uber drivers have a hard time locating our building and suite. I don’t care to continue to order here anymore if I am just going to have to deal with the communication barrier and hassle of driving to give directions to our building when I others did not have to and do not have to when it is an in house delivery driver employed with Jimmy John’s…
  • KS
    Kiantha Sanders
    Sep 5, 2025
    1.0
    There is absolutely no air conditioning at this location, it’s pretty inhumane to have these workers working in these conditions. A portable ac or something should be purchased until the issue is fixed. The owner of this location should be ashamed to put these workers through this. It’s hotter inside than outside, mind you it’s almost 100 degree's outside. Hopefully it’s fixed soon!

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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