H-E-B

4.5
3083 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 7310 Louetta in Spring, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
7310 Louetta, Spring, TX
77379, United States

Hours

Reviews

4.5
3,083 reviews
5 stars
2,237
4 stars
550
3 stars
143
2 stars
43
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees who went above and beyond to assist.

Product Availability

While most customers found the store well-stocked, some reported issues with specific items being out of stock or of poor quality.

Curbside Pickup Issues

Several reviews indicated dissatisfaction with the curbside pickup service, citing missing items and poor selection.

Store Cleanliness

The store generally received positive remarks for cleanliness and organization, although some customers noted issues with specific locations.

Mixed Experiences

There were contrasting experiences reported, with some customers expressing frustration over poor service or product quality at certain times.
  • BB
    Bri
    5 days ago
    5.0
    This store is clean, easy to navigate, and the staff are generally very sweet. The store isn't too big. Items are usually always well stocked. The customer service department is helpful & they usually are enjoyable to talk to. Definitely one of my favorite stores, and that says a lot bc I prefer going here than the fancy location down the road
  • RJ
    Ruby Anderson Jones
    Jan 5, 2026
    4.0
    It was okay just stuff everywhere because at the time I went they was remodeling the store
  • CN
    Cherishe Norman
    Dec 31, 2025
    5.0
    First time at this location. Everything was good. Plenty of checkouts open. Organized
  • DS
    David Schneider
    Dec 24, 2025
    5.0
    Very crowded because of the Christmas holiday, but I was able to get the lady behind the counter to get me 4 nice size talipa fish for dinner and she was very helpful and friendly, easy to get what I needed and it was easy to get checked out and not have to wait in line.
  • AA
    Alex Ayala
    Dec 11, 2025
    5.0
    I have an EMERGENCY GENDER reveal tomorrow morning... So I came to my local H-E-B for things like cupcakes and something to I guess… reveal a gender. I decided on a balloon reveal and the florist had left for the day. But lucky for me; Daniel (the manager) and Matthew (honorable mention) helped me find what I needed. I got two it’s a boy, and it’s a girl balloon. The plan was to have a third balloon with confetti. Daniel literally helped me cut confetti and stuff the balloon. Reality would have been him telling me “sorry ma’am we don’t offer that service/or our florist is gone”. Fortunately for me Daniel was willing to help me in a bind. The best part is the first balloon we tried failed- and popped and confetti went everywhere. He just laughed, helped me try again, and the second one worked perfectly. Daniel saved this gender reveal, and my sanity. He turned what could have been a stressful moment into a great experience. I deeply appreciate his kindness and initiative — employees like him make H-E-B exceptional.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.