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H-E-B

4.6
(2423 reviews)

Business Details

(832) 717-5600

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 20311 Champion Forest Dr. in Spring, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
20311 Champion Forest Dr., Spring, TX
77379, United States

Hours

Reviews

4.6
2,423 reviews
5 stars
1,860
4 stars
402
3 stars
73
2 stars
27
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing to a positive shopping experience.

Product Quality

Customers generally appreciate the quality of produce and meats, although there are some complaints about expired or spoiled items.

Signage and Accessibility

Several reviews highlighted issues with unclear signage regarding locked doors and accessibility, suggesting improvements are needed.

Mixed Experiences

While many reviews are positive, there are notable complaints about rude staff and poor customer service in certain instances.
  • JP
    J P
    2 days ago
    2.0
    Pharmacy tech attitudes dealing with scripts are unprofessional. Called corporate and they even lack follow through with reaching out to addressed serious concern.
  • LL
    Linch
    Feb 25, 2026
    1.0
    Y'all are doing a great job watering the corn on the produce line but you might want to tell your supplier to also try watering the corn. Brondo is not what corn needs. Might try putting a door close sign on your produce sliding door
  • DD
    David
    Feb 25, 2026
    1.0
    Guess they're trying to keep us on our toes with that locked produce door not blocked but yet locked
  • LF
    Little Lord Fuckleroy
    Feb 24, 2026
    1.0
    Please put up something to let people know when the doors to produce area locked. You see a green light above them and assume its working only to run into it.
  • FF
    Ffff
    Feb 16, 2026
    1.0
    Tried messaging company through website Feb. 9th with no reply. Again if you're going to lock the doors that go to the produce at night please use a barricade like the other doors I have very bad eyesight and I'm tired of almost walking into it. This is my second verifiable attempt to remedy situation

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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