H-E-B

4.7
2409 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 20311 Champion Forest Dr. in Spring, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
20311 Champion Forest Dr., Spring, TX
77379, United States

Hours

Reviews

4.7
2,409 reviews
5 stars
1,855
4 stars
401
3 stars
73
2 stars
26
1 star
54

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Customer Service

Many reviews highlighted friendly and helpful staff, with specific mentions of exceptional service from individuals.

Product Quality

The store received positive feedback for its fresh produce, meats, and a good selection of products.

Curbside Experience

Curbside service was noted as efficient and helpful, although there were some complaints about receiving expired or poor-quality items.

Store Layout

Some customers found the store layout confusing compared to other locations, impacting their shopping experience.
  • HS
    Haley S
    2 days ago
    1.0
    I use to frequent this location all the time. Early one morning as a short haired women I attempted to enter the women’s bathroom and was harrased by an old white senile man who didn’t look like he worked at HEB. He kept calling me slurs and “young man” even though I repeatedly told him I was a women. He got with in inches of my personal space and I got scared so I pushed passed him and ran out of the bathroom. The man started to follow me so I just fled the store. I am sad and disheartened by this encounter especially since I use to work for HEB. It’s sad what people are becoming these days. Bullies
  • TC
    Thomas Coffman
    Jan 3, 2026
    5.0
    EXCELLENT SERVICE, VERY GOOD PRICES, ALWAYS VERY CLEAN, POLITE EMPLOYEE S
  • ML
    mitchell landry
    Dec 31, 2025
    1.0
    Went to this pokemon vending several times to find EMPLOYEES ON SHIFT Loitering the machine. One specific employe with long hair and a beanie (looked like a hippie) antagonizing me that he got everything during the day.
  • DD
    David
    Dec 29, 2025
    1.0
    I can’t continue to express how many times I’ve advised managers and associates here of the fact that their deli department is one of the worst. We constantly come in and get multiple deli orders on different slices of different meats and cheeses. They constantly end up always messing up 1-2 out of our 6. Messing it up by giving us quite a bit more than we asked for, or cutting it on like a 2 or 3, instead of a 1 like we asked for. We have asked folks to write it down, their response is always the same, “I’ll remember.” Then the fact that this HEB never has quite the selection of precooked HEB meals like the other HEBs have. We are very disappointed in this HEB.
  • JG
    Jaime Gray
    Dec 20, 2025
    5.0
    Excellent service and food selection.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.