H-E-B

4.7
2391 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 20311 Champion Forest Dr. in Spring, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
20311 Champion Forest Dr., Spring, TX
77379, United States

Hours

Reviews

4.7
2,391 reviews
5 stars
1,843
4 stars
399
3 stars
73
2 stars
26
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing to a positive shopping experience.

Product Quality

Customers appreciate the fresh produce and quality deli meats, but there are concerns about expired or spoiled items.

Curbside Experience

Curbside pickup has received mixed reviews, with some customers experiencing issues with missing items and slow service.

Store Layout

While some customers find the layout convenient, others have noted it can be confusing compared to other locations.
  • GD
    Glenn Danforth
    3 days ago
    5.0
    Ive been an HEB customer close to 40 years now. This was my first time to ever contact a store manager and it was honestly one of the best experiences with having an issue resolved. In all reality it was an "oversight" on my behalf but Eric the store manager still wanted to credit me when I honestly overlooked the pricing. Eric still told me to come into the store and he'd be happy to credit me on the other items. Im not that type of person "seeking" for a reimbursement especially when they were not at fault! Eric.... thank you sir for the opportunity to talk with you and you going over and above! I will not be coming for the credit but I will come in to shake your hand and thank you personally!
  • AW
    Aidan Williams
    5 days ago
    5.0
    I was in the express checkout lane this morning express lane number 1 the young lady Ayhsia I may be spelling her name wrong but she really has great customer service and extremely fast with ringing and bagging items we need more people like her for sure !
  • SS
    Steven Stoppelberg
    Nov 12, 2025
    5.0
    Some things have changed within the past year. Overall this is a great location with helpful employees. Never had a major issue.
  • MK
    Mark Kallus
    Nov 9, 2025
    5.0
    Good store with a great location and clean bathrooms. People were nice and had a good selection
  • SH
    Stefany Hyer
    Oct 14, 2025
    5.0
    Trevor in curbside is awesome! Idk if he’s a manager but he’s been so nice a few times if something was forgotten is rare. I appreciate this service as a single mom! It saves so much time! Please tip if you can they deserve it and maybe leave a spot on the app so people can tip if they want also. Thank you 🙏🏽

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.