Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently praised the delicious drinks, especially the strawberry horchata and various blended options, but some reported inconsistencies in taste and incorrect orders.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about rudeness and unprofessional behavior from certain employees.
Wait Times
Several customers expressed frustration with long wait times, particularly in the drive-thru, with some stating it took excessively long to receive their orders.
Location Issues
Some customers reported dissatisfaction with specific locations, citing poor service and drink quality, suggesting that experiences can vary significantly between locations.
App and Ordering Experience
The app was praised for its ease of use, allowing for quick customization and ordering, although some customers experienced issues with incorrect orders.
IG
Isabel Galindo
Nov 17, 2025
1.0
I’m really disappointed with my order today. I asked for an oat milk, and instead they made it with half-and-half. The drink tastes like nothing but half-and-half I try to mix it with the other coffee was awful I can’t taste any coffee at all. They also didn’t add the caramel I requested. Overall, it was poorly made and not what I ordered. Very frustrating experience.
TD
trap door
Nov 11, 2025
1.0
Just awful. ordered at 8:00 for 8:13 pickup. Waited in line from 8:10 to 8:30, not expecting a mobile order to not be ready 20 minutes past the promised time. I had to leave without my drink. Ridiculous & made me late for work for nothing.
CP
Claudia Perales
Nov 2, 2025
5.0
Love it
SP
Sandra Peaches
Oct 23, 2025
5.0
Golden Eagle always a hit!!!
CA
Charlotte Allen
Oct 17, 2025
5.0
Love the strawberry horchata... even the sugar free version is delicious 😋
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What kinds of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of epic coffee drinks including espresso classics like mochas and lattes, as well as smoothies, shakes, hot cocoa, and caffeine-free options like lemonades and sparkling sodas.
Are there sugar-free flavor options available?
Yes, Dutch Bros provides sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What are the business hours of Dutch Bros Coffee at 5258 FM 2920, Spring, TX?
The shop is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer a drive-through or curbside pickup?
Yes, this location has a drive-through and offers curbside pickup, but delivery is not offered directly by Dutch Bros.
How can I earn rewards points at Dutch Bros Coffee?
You earn 3 points for each dollar spent at the shop, with no limit to the points you can collect. Points are part of the Dutch Bros app rewards program.
Can I customize my drinks at Dutch Bros Coffee?
Absolutely! Broistas are happy to customize your drink to your liking, whether you order in person or use the Order Ahead app.
Does Dutch Bros Coffee have a kids' menu?
Yes, kid-friendly drinks include Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies.
What nearby places can I visit around Dutch Bros Coffee at 5258 FM 2920?
Nearby you can visit Vita Dental for dental needs, TDECU Spring Gosling credit union for banking, Houston Methodist Spring Emergency Care Center for medical care, and Nadia's Mediterranean Grill for dining.
Are there health and wellness facilities near Dutch Bros Coffee?
Yes, nearby health and wellness spots include CBD American Shaman for supplements, Texas Massage and Bodyworks spa, and Next Level Urgent Care for urgent medical services.
Can I find any fitness or recreational venues close to Dutch Bros Coffee?
BODY20, a fitness center and gym, is located nearby to help you stay active before or after grabbing your coffee.