Dunkin'

3.1
526 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Spring, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5029 Louetta Rd, Spring, TX
77379, United States

Hours

Reviews

3.1
526 reviews
5 stars
187
4 stars
66
3 stars
41
2 stars
55
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and incorrect modifications.

Food Quality

Several reviews mentioned that the food was stale, poorly prepared, or not fresh, leading to dissatisfaction.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Management Issues

Reviews indicated concerns about management and staff training, suggesting a lack of oversight and proper training protocols.
  • AE
    Angie E
    Dec 24, 2025
    5.0
    The cheery spirit of the barista really brightened our Christmas Eve morning on the way to work today.
  • AS
    Ashley Sage
    Dec 22, 2025
    2.0
    Came by twice today. First time I asked for whole milk and was told they only had regular milk. Which I then corrected and confirmed that whole milk is regular milk. Second visit I ordered avocado toast and was asked with or without bacon. I opted for bacon and they didn’t even put it. I tried calling the store to let them know but the phone isn’t even working. Do better
  • KM
    Karen Martinez
    Dec 15, 2025
    1.0
    Word Dunkin’s ever !!! Customer service it’s so unprofessional and coffe are horrible If I could I would put 0 stars Whoever it’s in charge of this store has to shut it down Customer service disgusting and 0 experience Waste of money and time Make me drive 25 min back to get my drink right I’m allergic to some ingredients and they put in my drink
  • CL
    chloe lezama
    Dec 13, 2025
    1.0
    I asked for light Ice 3 to 4 times and they even made me repeat my order and they still didn’t understand that I wanted light ice. I ended up paying five dollars for pure ice.
  • HH
    Hazel Houston
    Dec 6, 2025
    1.0
    I don’t know why I keep trying to give this location a chance. Probably because it’s on my way to work and convenient location but it’s absolutely terrible. The food is awful. Will never get your order right and just all around a waste of money. Go 2 blocks down to Starbucks. At least you’ll get your order will be correct and edible.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Spring, TX?

Dunkin' in Spring, TX is open from 5:00 AM to 8:00 PM Monday through Friday, and from 5:30 AM to 8:00 PM on weekends.

Can I order Dunkin' products for delivery or curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services.