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Dairy Queen

3.8
(743 reviews)

Business Details

1651 Louetta RD, Spring, TX
77388, United States
(346) 331-2169

About

Fast Food RestaurantIce Cream Shop

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Dairy Queen
1651 Louetta RD, Spring, TX
77388, United States

Hours

Reviews

3.8
743 reviews
5 stars
374
4 stars
134
3 stars
70
2 stars
41
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy and slow service, often receiving incorrect items or experiencing long wait times.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Friendly Staff

Despite service issues, some customers praised the friendliness and helpfulness of the staff during their visits.

Inaccurate Hours

Multiple customers noted discrepancies between posted hours and actual closing times, leading to frustration when arriving to find the location closed.

Desserts Enjoyed

Many customers enjoyed the ice cream and blizzards, indicating that dessert offerings were a highlight of their experience.
  • CJ
    Crystal Jimenez
    3 days ago
    1.0
    Very disappointed today. Didn't have steak fingers, didn't have chocolate for dip cones, and almost all the beverages in their machine were unavailable. Settled for tacos and ended up with an upset stomach. I won't be back anytime soon.
  • MJ
    Mark Jones
    6 days ago
    1.0
    Not allowed to order things listed on the menu, employee also declined make our orders large because cup were designated for door dash.
  • CJ
    Cg Jo
    Feb 21, 2026
    1.0
    You need to stop lying about your hours of operation, it is before 10 PM and you are already closed. I haven't been there in 2 years. I guess you won't see me back again.
  • DA
    Daniel Ames
    Feb 11, 2026
    1.0
    Slop shop. Only been twice, and learned today why it's always deserted. Guy who took my order was nice enough to me. But he got into an argument with a 70-something Karen. She was showing him something about her receipt. There was some confusion about fries or something. Sounded like an honest misunderstanding from what I could tell. Yes, she was obviously irritated, but still composing herself. So was he, but they kept low-key arguing. He eventually refunded her meal and told her to sit down and eat and then never come back. She said she certainly wouldn't, or something to that effect. She was starting to walk away, when bro said "you just don't know how to order." Sigh.. Bro, if you're reading this - you did NOT have to say that. That was stupid. That boomer turned around and got in his face, raised her voice, demanded he "show her his face" and "look her in the eyes". He refused. To his credit, he never raised his voice, but he clearly didn't know how to de-escalate and just let-it-go. You work at dairy queen, bro. It's cranky boomer central! Then he started going off about how he's "legal" and his parents were immigrants and yada yada. Maybe she said something racist? I couldn't hear it all. Then she was all "well I'll tell the police so and so!" And he was like, "That's fine! I'll tell them such and such!"... All the while I'm just sitting there, face in palm, waiting for my food. Speaking of which, it was gross. I got the burger thing with jalepenos on it. It came out piping hot, but not in the right way. The wrapper was hot to the touch. The bun was hot, the lettuce was wilted, steam billowed out of it as I tried to cool it down to make it edible - pretty sure it had been microwaved to oblivion. Probably made earlier and nuked to radioactive levels when I ordered it. The meat was gray and nasty. I didn't finish it. I only went because I had a gift card that I won in a white elephant. I still have $5 on the card. I will not be using it.
  • MC
    Michelle Casas
    Feb 8, 2026
    5.0
    Came here to get an Oreo cake. I ordered through the app. Wasn’t available when I got to the store. Thankfully Benjamin was able to prepare one to have ready in 10 minutes. He saved the day. I really appreciate him going above and beyond. Will definitely be bag. Ate cones while we waited.

Brand Certified Facts from Dairy Queen

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Certified March 01, 2026Yext Knowledge Graph
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