Dairy Queen

4.2
554 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Mobile paymentsAvailable

Location

Dairy Queen
8830 Spring Cypress Road, Spring, TX
77379, United States

Hours

Reviews

4.2
554 reviews
5 stars
340
4 stars
108
3 stars
44
2 stars
20
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food preparation, including raw chicken and incorrect orders, but also praised the freshness and taste of certain items like tacos and blizzards.

Service Issues

Several reviews highlighted poor customer service experiences, including staff attitudes, long wait times, and inaccurate orders.

Cleanliness

The restaurant was generally noted as clean, although some customers mentioned specific cleanliness issues, particularly in the bathrooms.

Customer Loyalty

Customers expressed frustration over the lack of participation in loyalty programs and issues with coupon acceptance, leading to feelings of being misled.

Positive Experiences

Despite the negatives, many customers praised the friendly staff and enjoyable experiences, particularly with ice cream and specific menu items.
  • AR
    Ariana Rodriguez
    1 day ago
    1.0
    I have tried to give this location chances but they continue to disappoint. Poor customer service skills, like honestly is it that hard? Is the hiring process to determine who actually has good communication skills not done. Very frustrating. Definitely taking the drive to the one in Kuykendahl where they are always courteous and friendly.
  • KM
    Kyle Munz
    1 day ago
    5.0
    Great food, friendly staff, and really clean store.
  • JB
    Johnny Bermudez
    Nov 10, 2025
    5.0
    I enjoyed my tacos at Dairy Queen. The service was fast and the restaurant was very clean. The staff were friendly.
  • TT
    thagrintch
    Oct 13, 2025
    1.0
    Everytime I promise myself I wouldn't go there I end up going back. There is always a "please go park and wait for your food." Orders are always wrong, etc. Staff always looks like they don't want to be there and not fully trained at all. This last time I went they served us completely RAW chicken. Our family became very sick and we have someone who is immunocompromised. This is extremely dangerous and could severely hurt someone. I don't know how this could have happened other than neglect. I love Dairy Queen but stay away from this one location.
  • CP
    chris perreault
    Sep 14, 2025
    4.0
    I had the usual tonight, steak finger basket with extra gravy. I said what the heck. Let's try the chicken and dumplings, shockingly, good!! Add a little pepper! ❤️

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located?

Dairy Queen is located at 8830 Spring Cypress Road, Spring, TX 77379, United States.

What are the operating hours of Dairy Queen?

Dairy Queen is open every day from 11:00 AM to 10:00 PM.