Chipotle Mexican Grill

3.0
243 reviews
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About

Mexican Restaurant
Chipotle Gleannloch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8675 Spring Cypress Rd, Spring, TX
77379, United States

Hours

Reviews

3.0
243 reviews
5 stars
95
4 stars
19
3 stars
14
2 stars
22
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor portion sizes.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale ingredients, cold food, and unsatisfactory portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and overall operational issues.
  • HH
    Henclark
    6 days ago
    1.0
    Food orders are usually correct, however I dont think I have ever had a bowl from this store with fully cooked rice. I work down the street and for the last year I've never gotten fully cooked rice. Its kinda insane how that can be done that often. Crunchy and gross every time. Luckly its free from my company. Carne Asada meat on my food = beef jerky
  • JJ
    Jacob_dog392
    Dec 23, 2025
    1.0
    Please stay away from here. The meat is extremely cold and not fresh. The carne asada was extremely burnt. Very rude employees, rude atmosphere. Never coming here again
  • MM
    M Manning
    Dec 16, 2025
    1.0
    Ordered a steak quesadilla and got home to find they left out the quesadilla so I had nothing but sauce and sour cream. Then you cannot speak to the store, you have to talk to a chat bot or respond to an email! Horrible service!
  • LE
    LL Earl
    Dec 13, 2025
    1.0
    Dont order to go from here. Continuously leaving out the salad dressing and I've had to return THREE TIMES TONIGHT 12/13/25 !!! Forgetting kids meals, to making the wrong order and pushing it out the widow. Although they were polite and apologetic and I remained civil as well, I was highly agitated! The least they could have done was comp the item they forgot as well as the one they messed up. Not happy
  • AW
    Aidan Williams
    Nov 20, 2025
    1.0
    Extremely rude they kept saying give me a couple minutes with a attitude I didn’t do anything wrong just trying to pick up a door dash

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Gleannloch, Spring, TX?

Chipotle Mexican Grill is located at 8675 Spring Cypress Rd, A1, Harris, Spring, TX 77379, USA.

What are the operating hours of Chipotle Mexican Grill on weekdays?

Chipotle is open from 10:45 AM to 10:00 PM every day of the week, including weekdays.