Chipotle Rayford Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Food quality is inconsistent, with reports of undercooked rice, small portions, and dry meat.
Service Issues
Customer service is often reported as rude or inattentive, with many complaints about incorrect orders and poor handling of issues.
Cleanliness
The restaurant frequently receives complaints about cleanliness, with dirty tables and overflowing trash bins noted by multiple customers.
Portion Sizes
Many customers express dissatisfaction with portion sizes, stating they are smaller than expected for the price.
Positive Experiences
Despite the negative feedback, some customers report excellent service and food quality, highlighting specific staff members for their kindness and efficiency.
NP
Natalie Penrod
Oct 20, 2025
1.0
Came in for two to go orders at 7:15PM. They were out of white rice and veggies. I asked if they were making some more and the girl replied, “no.” They close at 10pm so that makes no sense. There was no cook in the kitchen and a girl wiping the fridges down.
I got carne asada for both orders and the meat is extremely dry and tough. This is NOT how carne asada should be prepared and served. Especially being their most expensive meat on the menu. The girl behind the counter never once made eye contact and put half scoops of everything I requested on there. This is including the guacamole that I paid extra for. To not get a full portion of an extra charged item is extremely annoying.
Lastly, when I walked over to get some utensils, they were out of forks and knives and trash was overflowing everywhere.
My experience was not pleasant and the food is poor.
CE
Cesar Espinoza
Oct 11, 2025
5.0
Awesome new Chipotle spot! The drive-thru is a great idea — super convenient. Service was quick and friendly, and the food was fresh and tasty like always. Definitely coming back!
TG
Tammy Graves
Oct 7, 2025
1.0
I had a small window of time to grab lunch. The app ordered my food from a different location, although I’ve always ordered from this location. The store manager refused make it good, and handed me a card with an 800 number written on it. 4 tries calling before the automated system put me through to someone on the other side of the world (literally). They refused to give me a refund for my $11.62 unless I put in another order at the correct location. By this time, I was back to work and was not able to do this, I had to go without lunch. And I’m out $11.62. They are the worst to deal with and I will never go back there. Which is sad, being gluten free, Chipotle has been my go-to for a quick meal for over 15 years.
DW
Dominique Williams
Sep 26, 2025
5.0
Went into this chipotle today around lunch (12pm) and when I say every staff that was working there was so professional and kind. The food was so fresh and cooked very well. Everyone was super polite and considerate with how much and what you wanted. This was the best experience I had at ANY chipotle ever!! 10/10 and it’s clean all around in there 👏🏾 keep it up guys
MB
Mike Blobner
Sep 21, 2025
5.0
First tume for me and the crew made it easy fun and delicious, I got chicken, black beans, pico,grill onion and bell pepper, with some guacamole it was really good. I'll go again.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Rayford Crossing specialize in?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill at Rayford Crossing?
The restaurant is open daily from 10:45 AM to 10:00 PM.
What pickup and delivery options are available at Chipotle in Rayford Crossing?
Chipotle offers both in-store pickup and delivery services for customer convenience.
How can I order food from Chipotle Mexican Grill online?
You can order online through the Chipotle app, the website https://order.chipotle.com/, or use the quick link at https://chipotle.app.link/Carne-Apple.
Is Chipotle Mexican Grill at Rayford Crossing welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and provides an inclusive environment.
What is the address and contact phone number for Chipotle Mexican Grill at Rayford Crossing?
The address is 4053 Riley Fuzzel Rd, Montgomery, Spring, TX 77386, and the phone number is +1 832-948-1031.
Where can I find fuel or coffee near Chipotle Mexican Grill at Rayford Crossing?
Kroger Fuel Center, located nearby, offers gas, convenience items, and coffee which can be convenient before or after your meal at Chipotle.
What shopping options are available near Chipotle Mexican Grill at Rayford Crossing?
Birnham Woods Marketplace is a nearby shopping center where customers can shop before or after dining at Chipotle.
Are there other dining options close to Chipotle Mexican Grill at Rayford Crossing?
Yes, nearby restaurants include Spring Creek Barbeque and TT Pho Vietnamese Restaurant, offering a variety of cuisine options for different tastes.
What beauty and salon services can I find near Chipotle Mexican Grill in Rayford Crossing?
Multiple beauty salons and spas such as Amazing Lash Studio, Great Clips, Hazel Jean Hair Studio, and European Wax Center are located nearby for beauty and wellness needs.