Chipotle Mexican Grill

3.6
410 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Rayford Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4053 Riley Fuzzel Rd, Spring, TX
77386, United States

Hours

Reviews

3.6
410 reviews
5 stars
191
4 stars
69
3 stars
28
2 stars
33
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising fresh ingredients while others noted dry or poorly prepared items.

Service Issues

Many reviews highlighted poor customer service, including rude staff and mistakes with orders.

Portion Sizes

Several customers expressed dissatisfaction with decreasing portion sizes, feeling they were not getting value for their money.

Cleanliness

Multiple reviews mentioned cleanliness issues within the restaurant, including dirty tables and overflowing trash.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and enjoyable meals.
  • YT
    Yanira Torrez
    Dec 17, 2025
    5.0
    Delicious food fresh ingredients friendly staff
  • DV
    Daniel Ventura
    Dec 9, 2025
    5.0
    I was a little hesitant because of the other reviews but was pleasantly surprised how everything was. The staff was friendly and quick and I got the carne asada which was soft and flavorful. Everything was on point!
  • NP
    Natalie Penrod
    Oct 20, 2025
    1.0
    Came in for two to go orders at 7:15PM. They were out of white rice and veggies. I asked if they were making some more and the girl replied, “no.” They close at 10pm so that makes no sense. There was no cook in the kitchen and a girl wiping the fridges down. I got carne asada for both orders and the meat is extremely dry and tough. This is NOT how carne asada should be prepared and served. Especially being their most expensive meat on the menu. The girl behind the counter never once made eye contact and put half scoops of everything I requested on there. This is including the guacamole that I paid extra for. To not get a full portion of an extra charged item is extremely annoying. Lastly, when I walked over to get some utensils, they were out of forks and knives and trash was overflowing everywhere. My experience was not pleasant and the food is poor.
  • CE
    Cesar Espinoza
    Oct 11, 2025
    5.0
    Awesome new Chipotle spot! The drive-thru is a great idea — super convenient. Service was quick and friendly, and the food was fresh and tasty like always. Definitely coming back!
  • TG
    Tammy Graves
    Oct 7, 2025
    1.0
    I had a small window of time to grab lunch. The app ordered my food from a different location, although I’ve always ordered from this location. The store manager refused make it good, and handed me a card with an 800 number written on it. 4 tries calling before the automated system put me through to someone on the other side of the world (literally). They refused to give me a refund for my $11.62 unless I put in another order at the correct location. By this time, I was back to work and was not able to do this, I had to go without lunch. And I’m out $11.62. They are the worst to deal with and I will never go back there. Which is sad, being gluten free, Chipotle has been my go-to for a quick meal for over 15 years.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Rayford Crossing specialize in?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill at Rayford Crossing?

The restaurant is open daily from 10:45 AM to 10:00 PM.