Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Sawdust is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
439 reviews
5 stars
194
4 stars
68
3 stars
26
2 stars
23
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and lack of responsiveness to complaints.
Food Quality
Many reviews highlighted issues with food quality, including cold meals, stale chips, and undercooked rice, leading to dissatisfaction.
Portion Sizes
Numerous customers complained about small portion sizes and inconsistency in food amounts, feeling they were not getting value for their money.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food items found in meals, raising concerns about hygiene.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food quality at times.
- VPVictoria Pallares2 days ago1.0They literally barely give you rice, meat, etc. and this is why I won’t be coming to this chipotle ever again. Other chipotles don’t do this.
- ESEfi SDec 27, 20251.0I stopped eating at all Chipotle locations years ago after the whole ecoli outbreak, but being in Texas there aren't many choice for "healthier" food options so we decided to try it again. Huge mistake! The employees are clueless, can barely speak English and dont even know what they are serving. We asked what the rice options are and she told us just regular rice but it was brown. I then asked if the chicken is breast or thigh, no one had any idea. They then guess breast but it was thigh. Maybe management needs to educate their employees on what they serve. In addition, we got a bag of chips which were completely stale. Went back to get another bag, not any better. This was a huge reminder not to come eat at any Chipotle. The place was empty but tables and floors were dirty. Just not a good experience at all.
- JGjesus garciaDec 24, 20251.0I ordered a bowl with half Carne Asada, half steak extra white rice, extra pinto beans light tomato and cheese When I picked up the order and brought it home, the bowl was half empty. It looks like they hand counted how many beans they put in there and hand counter how many pieces of Steak to put into the bowl.
- APAmanda PlummerDec 11, 20251.0The food is literally always cold tried to complain to the manager tonight when I went in about 2 unsatisfactory mobile orders. She just gave me a cyst service number. Let’s me know they do not keep the food at the recommended temp to prevent bacteria. Needs to be inspected. Well Michael I would love to contact you however that email is invalid. These are the games you all play.
- MImark IeoqloDec 10, 20251.0I visited on December 9th, 2025, and the person who prepared my food forgot to add the carnitas meat. I noticed it about a minute after picking up my order. When I went back, I showed her my bowl and explained there wasn’t any meat in it. She told one of the other servers to give me some carnitas in one of those small plastic containers used for salsa. That was really disappointing — I paid for a $10 bowl and received a portion of meat barely the size of two McDonald’s chicken nuggets. Everyone makes mistakes, but she didn’t apologize, and the small portion felt like an extra insult. Sadly, for the first time ever, I left a Chipotle location still hungry.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill on Sawdust Road?
Chipotle Mexican Grill is located at 760 Sawdust Rd, Montgomery, Spring, TX 77380, USA.
What are the operating hours of Chipotle Mexican Grill on Sawdust Road?
Chipotle Sawdust is open daily from 10:45 AM to 10:00 PM.
What types of food does Chipotle Sawdust offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I order online from Chipotle Mexican Grill Sawdust?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Is Chipotle Sawdust welcoming to the LGBTQ community?
Yes, Chipotle Mexican Grill Sawdust welcomes LGBTQ customers.
What rewards program does Chipotle Sawdust offer to customers?
Chipotle offers a rewards program called Chipotle Rewards where customers can earn free food and get exclusive offers.
What is a nearby storage facility to Chipotle Sawdust?
CubeSmart Self Storage is a nearby storage facility where customers can store their belongings conveniently close to the restaurant.
What dining options are available near Chipotle Mexican Grill Sawdust?
Nearby dining options include Kobe Japanese Steakhouse and Sushi, Starbucks, Burger King, and Shipley Do-Nuts, offering a variety of cuisines.
Are there convenience stores near Chipotle Sawdust for quick shopping needs?
Yes, there are nearby convenience stores such as 7-Eleven and Exxon & Mobil Stations for quick snacks or fuel.
What is the main phone number to contact Chipotle Mexican Grill Sawdust?
You can reach Chipotle Mexican Grill Sawdust at +1 832-948-1041.