Chipotle Mexican Grill

3.8
1127 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Woodlands is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9595 Six Pines Dr, Spring, TX
77380, United States

Hours

Reviews

3.8
1,127 reviews
5 stars
548
4 stars
234
3 stars
99
2 stars
66
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional behavior from staff, with customers feeling dismissed and disrespected during their interactions.

Cleanliness

Many customers reported that the restaurant was consistently dirty, with unclean tables and floors, raising concerns about hygiene.

Food Quality

Several reviews mentioned issues with food quality, including undercooked rice, small portions, and even instances of food poisoning.

Order Accuracy

Customers frequently experienced problems with incorrect orders, missing items, and poor handling of online orders.

Management Issues

There were complaints about poor management and lack of staff training, leading to disorganization and inadequate service.
  • JE
    J E
    Dec 31, 2025
    2.0
    This place was trashed. Ice machine overflowing, drinks dont work, felt unsanitary
  • RW
    Ryan Williams
    Dec 23, 2025
    3.0
    I like it here and I am not trying to make a big deal but please stop charging me a different price for my bowl especially if your not going to give me very much it's irritating and the cashier was really rude to me she told me I couldn't eat inside even though they weren't closed inside I get they were about to close but it's rude to let another customer eat inside and then not let me sorry I don't want her helping me again if she is going to be rude
  • NA
    Nicholas Paul Amrine
    Dec 20, 2025
    5.0
    It was really good and we got full
  • JM
    Jeffrey M.
    Dec 9, 2025
    1.0
    They allow the ice machine out of order for days and days. You don't do that if you're in the middle of a busy business center like this 👎
  • BC
    brittany casas
    Dec 9, 2025
    1.0
    Went on 12/9/25 and this girl that worked at the front was rushing when no one was behind me, wasn’t listening or paying any attention to me. She ended up putting beans in my bowl and i said .. “No thats not what i wanted” we needed to start over and i told her she needs to slow down cause clearly she wasn’t listening. More focused on rushing me when i needed to look at the options. She didn’t inform me about double meat being 6$ extra i wouldn’t have gotten it. I didn’t even get sauce cause she packaged my lettuce and then closed it immediately without me being able to get more on it. Then come to paying, the girl said 20$ just a bowl no drink no chips no nothing, i told her 20$!? Remind you i’m a broke college student thinking it was 10$ less. She told me cause of the meat and i felt bad if i asked them to take it off. The whole interaction with the rude girl taking my order probably didn’t understand me to begin with cause she was rushing the whole time just so unprofessional and should be reevaluated. The food wasn’t even worth it ended up feeling sick after truly disappointed, especially for a busy location like this.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food is served at Chipotle Mexican Grill in Woodlands?

Chipotle Woodlands offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 9595 Six Pines Dr?

Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.