Chipotle Mexican Grill

Reviews

• LC

  luis chavez

  3 days ago
  1.0
  Horrible customer service. Employees cant wrap burritos. When I asked them to re wrap mine because of a giant hole they made a big deal out of it. Everyone spoke spanish and didnt think I understood them but when I left the called me a name I cant post in this comment. Idk what's going on with chipolte lately bur the customer service and worker quality is lacking.
• JM

  Jakendra Morgan

  4 days ago
  1.0
  This location is going down hill. They barely give you portions, very rude when you ask for more! Chicken cold, hard, burnt, and old with no flavor! This location used to be the best one not anymore guacamole was so horrible omg just a waste of money! The queso also is being made to thick now
• PP

  Private Private

  Dec 31, 2025
  1.0
  Found a roach in my chipotle. Restaurant already closed and customer service refused refund until they conduct an “investigation”. Investigation into what??
• EH

  Emily H

  Dec 17, 2025
  1.0
  I won’t be coming back to this location anytime soon. The cashier was very rude and needs better training . I asked for a 20 oz drink and her response is “I don’t know which cup that is. Small or large”. Decided to let that comment go. As I was looking for my card to pay she says “are you paying with card”. I was very clearly looking for my card in my wallet. Considering there was no one else in line behind me, I am not sure why she was trying to rush me out.
• NM

  nairxx m

  Dec 11, 2025
  1.0
  From the very beginning of our interaction, the Chipotle worker was unprofessional and rude toward both me and my cousin. When my cousin politely asked for extra meat, the worker responded with an attitude and acted as if the request was a burden. When it was my turn, she treated me the same way — short, irritated responses and a clearly dismissive tone. Even worse, when I asked for extra meat and paid for it, she gave me the tiniest scoops possible, nowhere near the portion that “extra” is supposed to be. It felt intentional and spiteful, not just careless. What made the situation completely unacceptable was what she chose to say next. Thinking we wouldn’t understand her, she started talking about us in Spanish. I heard her clearly say, “Siempre son los negros siendo difíciles,” meaning, “It’s always the Black people being difficult.” This was openly discriminatory, offensive, and absolutely not something any customer should ever hear from an employee. When I looked at her and said, “¿Qué tú dijiste?” asking “What did she say” she immediately went silent, realizing I understood everything she said and that she had been caught. This wasn’t just poor service it was targeted disrespect, racial bias, and a complete lack of professionalism. No customer should be treated this way, especially when they are paying for their food and simply asking to receive what they paid for.

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