Buffalo Wild Wings

3.4
1537 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
6825 N Grand Pkwy W, Spring, TX
77389, United States

Hours

Reviews

3.4
1,537 reviews
5 stars
594
4 stars
271
3 stars
173
2 stars
114
1 star
385

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted consistently poor service, including long wait times, inattentive staff, and rude interactions.

Food Quality

Customers reported a decline in food quality, with complaints about cold, overcooked, or incorrect orders.

Atmosphere

While some enjoyed the fun atmosphere, others noted cleanliness issues and uncomfortable temperatures.

Staff Performance

Mixed feedback on staff performance; some servers received praise for their attentiveness, while others were criticized for being overwhelmed or untrained.

Management Concerns

Several reviews mentioned ineffective management, particularly in handling customer complaints and ensuring service quality.
  • KC
    Kenzie Cummins
    3 days ago
    1.0
    We were sat by a hostess and waited for about 15 minutes, no one took our order for drinks and there were servers just standing around. I don’t know why I keep coming back to this location every time I come here there’s a problem, last time I came here for a to go order all the servers were sitting at a table and not a single one of them could take two seconds to let me know to go to the bar to get my order.
  • MJ
    Ms. Johnson
    3 days ago
    1.0
    All I know is this is one of the worst restaurant locations I have visited. I do not eat out much stopped here for a quick bite while shopping in the area. OMG they have a serious SANITATION issue here. Ordered Boneless Wings and Chicken Strips and some Fries. SIMPLE....I should have known this would be a miss as the guest before us entering walked right back out. 5mins to be greeted, 15mins to be asked if we're ready to order. I literally am looking at the server clean and clean but again nothing is clean tables/chairs super gross. Staff super lost like I am absolutely regretful that I stopped in and wasted my money because that's is exactly what took place. Sick to my stomach at this location never ever again. Not to mention hair in both my sides Fries long Black hair on top of the fries I asked for them to be replaced okay then the wedges they were actually HOT so I am trying to figure out how the Hair was embedded or fried in between the 2 wedges it was just disgusting overall.
  • SQ
    Sebastian Quintero
    6 days ago
    4.0
    I used to come to this restaurant often, but not anymore. The Mango Habanero sauce is extremely spicy, and the wings barely have any meat—they’re mostly bone. Other than that, the service was good and the atmosphere was nice, but the food quality just isn’t what it used to be.
  • RN
    Ricardo Nunez
    Nov 8, 2025
    5.0
    Alexander = "Alex", you are a #1 Customer Service Team... I own couple of business and all that seen while other team members were talking and waisting time while Couple of Familie waiting to be seated left the location, "Alex" was on the ball at all time even with close to Ten (10) Tables did a marvelous job even others adults were doing good handshake signs to him only. A Note to the Owner: You have "Alex", a Hard Worker Professional that Deserves a Public "Thank You".
  • PC
    Parker Caputo
    Nov 1, 2025
    1.0
    Walked in, dirty tables everywhere. No host to get a seat- waited 5min. Walked out!

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Spring, TX specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings in Spring, TX?

The restaurant is open from 11:00 AM to 12:00 AM Monday through Thursday and Sunday; and from 11:00 AM to 2:00 AM on Friday and Saturday.