Bojangles

3.4
604 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
6719 N Grand Pkwy, Spring, TX
77389, United States

Hours

Reviews

3.4
604 reviews
5 stars
281
4 stars
48
3 stars
58
2 stars
58
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent; some staff members, particularly Erica, received high praise for friendliness and efficiency, while others were reported as rude or untrained.

Food Quality

Food quality varies; while many customers enjoyed the chicken and biscuits, there were complaints about cold food, missing items, and limited menu options.

Cleanliness

The restaurant is generally reported as clean, but some customers noted dirty tables and poor food handling practices.

Operational Issues

Frequent complaints about long wait times, incorrect orders, and inventory shortages, indicating potential management and staffing problems.

Overall Experience

Mixed reviews overall; while some customers had positive experiences and plan to return, others expressed disappointment and frustration with service and food quality.
  • MM
    Marlon Moraga
    1 day ago
    1.0
    No creo ser un genio pero en este mundo tan competitivo por el buen servicio dudo mucho que este lugar o franquisia de hamburgesas dure mucho , fatal , la imagen que trasmiten alguno empleados lucen como chicos salidos de programas de rehabilitacion y que no quieren salir de ese ciclo (esa es la impresion que me dio ) , me lo esperaba mucho mejor , como un IN AND OUT pero andan lejos , ni modo por ser una nueva marca , arrancaron con el pies izquierdo , el piso sucio , la mesas sucias , el lugar no tiene buen olor , lugar de sodas y te salpicado de muchos reciduos , en sintesis , los chicos vienen a cumplir un horario y no un servicio y no darle la calidad que amerita. Saludos y perdieron dos clientes
  • LR
    Latrice R
    Nov 14, 2025
    5.0
    I went there about five weeks ago and I had never been to a Bojangles.I was looking for bone in chicken, but they only sell tenders at the Texas locations. I ordered them, they turned out to be very juicy, fresh, hot and tasty. I wish there was one closer to where I lived, but this one is about 20 minutes out.
  • JA
    javi Ahuatzi
    Nov 13, 2025
    1.0
    The food is not the problem, but the service is terrible. Starting for whoever is the manager.. Team members are on their phones just playing around. I waited almost 35 minutes for my order.
  • DQ
    Denise Quintero
    Nov 9, 2025
    5.0
    Mike was great, he welcomed us as soon as we came in the door was was very kind while taking out order. 😃 Made sure our food came out quick and hot. 💯 He made out experience great, definitely will come back another time! 👍
  • WD
    w den
    Oct 29, 2025
    1.0
    Owner replied with nonsense. Evidently cannot read or understand. AGAIN: I DID USE THE ONLINE COMPLAINT FORM!!! NO ONE EVER CONTACTS US !!!!! To the Owner: what part of this do you not understand????? Horrible, untrained staff. Each time I was there, the cashier did not know how to place my order--each time they had to call the manager. When I had the survey coupon, the manager had no idea what it was and did not honor it. Customer Service 800# does not cover this location. I am instructed instead to use the online complaint form. NO ONE EVER CONTACTS US!!!!!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours of Bojangles in Spring, TX?

Bojangles in Spring, TX operates 24 hours a day, seven days a week.