Whataburger

3.5
214 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Location

Whataburger
14505 Old Highway 59N, Splendora, TX
77372, United States

Hours

Reviews

3.5
214 reviews
5 stars
108
4 stars
16
3 stars
18
2 stars
13
1 star
59

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Service Speed

Many reviews highlighted long wait times for food, both in-store and drive-thru, with some customers waiting over 30 minutes.

Food Quality

Feedback indicated inconsistent food quality, with complaints about undercooked items, stale fries, and overall dissatisfaction with the meals.

Customer Service

While some customers praised friendly staff, many others noted poor service, lack of attention, and unprofessional behavior from employees.

Pricing Concerns

Several reviews mentioned higher prices compared to other locations, leading to dissatisfaction regarding value for money.
  • YM
    Yamileth Matute
    Nov 14, 2025
    1.0
    Empesaron bien y no tienen ni un año de estar y tienen pesimo servicio no se fijan bien en los pedidos y las sodas las llenan de hielo
  • AR
    Ashley R
    Oct 31, 2025
    1.0
    Ordered online so id have a hot meal after I got off work. Set the order for 1030p and i showed up at that time, on the dot and I walked into a packed lobby, and everyone looked pissed! I stood there and found out that they are behind on orders so I tell the lady at the front that I was picking up my order and she LITTERALLY rolled her eyes and walked away..strike 1. I went to sit down and over heard a couple saying how they have been waiting an hr for their food. The husband got pissed and left, poor wife got left behind with me. sorry. now im gonna wait and see how long it takes. I may pass from starvation by the time this gets read. may the odds be in your favor.
  • CW
    Celanzsia Washington
    Oct 26, 2025
    1.0
    I placed an online delivery order through the Whataburger website, and my card was charged — yet I never received my food. I called to resolve the issue, but I was told there was nothing that could be done, which is extremely disappointing and unacceptable.
  • JM
    Justin Morgan
    Oct 24, 2025
    1.0
    Went in with my wife and kids waited over 30 minutes after order was placed to be told they put 4 more orders in front of us and would start our order after several more minutes was told the had homecoming and then would start our order never had a worse experience and am a frequent visitor to whataburger unbelievable
  • DO
    Dusty Osburn
    Oct 18, 2025
    1.0
    Horrible horrible horrible. Past 5 times in a row my order has been screwed up and just kept giving them chance after chance. No straws, unsweet tea instead of the sweet tea I ordered, asking for extra sauce on burger and paying to add jalapeños and getting a burger so dry you couldn’t even swallow it and without the jalapeños I paid for. Large fries halfway full. And on top of all that this Whataburger is independently owned so their prices are higher on everything compared to every other Whataburger. You’re paying a premium price for less quality. Do yourself a favor and drive to the one in new caney or porter or even Cleveland depending on where you live this place just can’t get it together.

Frequently Asked Questions About Whataburger

What type of food does Whataburger serve?

Whataburger serves burgers, chicken, salads, and breakfast items made to order.

Where is Whataburger located?

Whataburger is located at 14505 Old Highway 59N, Splendora, TX 77372, USA.