Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly prepared food, with several mentioning issues like overcooked items and incorrect orders.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling discriminated against or ignored.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and a lack of gloves being worn by staff during food preparation.
Service Speed
While some customers appreciated speedy service, many others experienced long wait times and poor order accuracy.
Management Issues
Feedback indicated poor management practices, with complaints about staff training, accountability, and overall restaurant organization.
PM
Pennie McDonald
Nov 4, 2025
5.0
Strawberry Fanta Zero! Hello!!!
RM
Robin M
Oct 22, 2025
5.0
I'm always pleased with the food from Wendy's. Love the burgers, baked potatoes, chicken nuggets, apple pecan salad, and chili. And, of course, their Frosty.
HR
Heriberto Roldan
Oct 15, 2025
5.0
El servicio regular pero muy atentos
MM
McKenzie Murphy
Oct 14, 2025
1.0
Extremely Rude employees
JC
Jai Carena
Sep 22, 2025
1.0
I strongly advise caution when visiting this location as a person of color. During multiple visits, I have consistently experienced hostile and discriminatory behavior from staff. Customers are not greeted properly, and staff members frequently attempt to dictate what customers can or cannot order. I also noticed they have SEVERAL of negative reviews about customers being unsatisfied with their orders so i know it isn’t just me, one thing this staff do is fail to take accountability, wanna get upset & blame everything on the customers when all we ask for is decent service & fresh food. Y’all have the easiest laid back jobs ever & still can’t get stuff done right.
The treatment appears to be racially biased, as I have observed that the staff engages more positively with customers of certain racial backgrounds. The overall environment is unwelcoming, and serious improvements in staff training and accountability are needed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Southlake, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Southlake, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (817) 310-9582.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2130 E. Southlake Blvd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Southlake, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on E. Southlake Blvd.?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Southlake Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at Wendy's in Southlake, TX?
Delivery is available via the Wendy's app or order.wendys.com by entering your delivery address to check availability.
What payment options does Wendy's accept at this location?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Can I dine-in or order takeout at this Wendy's?
Yes, this location offers dine-in, takeout, drive-thru, and delivery services.
How can I contact this Wendy's location for feedback or questions?
You can call (817) 310-9582 or visit the Wendy's Contact page online for feedback and questions.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at order.wendys.com or via the mobile app by selecting this location.
Are there any fitness centers near Wendy's in Southlake?
Yes, Southlake Kickboxing, Crissfit Personal Training, and Alloy Personal Training are nearby for a workout before or after your meal.
What beauty services are near Wendy's on E. Southlake Blvd.?
Nearby beauty services include Peaceful Nails, Inspire., Wild Honey Salon & Suite, and Cutting Edge Permanent Makeup By Monica Gandy — convenient options if you want to enjoy some self-care along with your visit.
What other dining options are close to this Wendy's location?
Nearby dining options include Istanbul Cuisine Southlake for Indian and Middle Eastern food, and Panera Bread for café and sandwich selections, offering variety for different tastes.