Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
706 reviews
5 stars
275
4 stars
143
3 stars
114
2 stars
42
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative customer experience.
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, with several complaints about incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and a lack of gloves worn by staff during food preparation.
Operational Issues
Customers frequently noted that the restaurant often closed early or had locked doors during posted hours, leading to frustration.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with friendly staff and good food, indicating inconsistency in service.
- JBJealissa BrooksDec 31, 20251.0A tall white man with a buzz cut was extremely rude and had horrible customer service and I didn’t even get my food.
- LBLatoya BrooksDec 31, 20251.0My family and I visited this location tonight and the white male worker with a buzz cut at the window was beyond rude and disrespectful. His customer service was horrible. I wouldn’t recommend this location.
- LMLeraiya MooreDec 31, 20251.0horrible customer service.
- KWKayla WilliamsDec 26, 20251.0I Just left the Drive thru and the Black Male at the window was very rude and unprofessional!! He rushed us,talked over me,close th window in my face . Then on top of that I asked for condiments he stated that they were in the bag but it was not, and my food was wrong. I’ve tried calling up there to speak to a manager but no one picks up.
- SSScottDec 7, 20251.0The gentleman with the short beard and mustache working the window on December 7, 2025 at 8.45 pm was extremely rude to customers and fellow workers. Seemed like all of his fellow co-workers did not want him there and he was extremely unpleasant to deal with as if everyone was an inconvenience to him. Would not recommend visiting. If management is looking at this, you need to have a serious talk with at least one of your employees.
Frequently Asked Questions About Wendy's
Is 2130 E. Southlake Blvd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on E. Southlake Blvd.?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Southlake Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at Wendy's in Southlake, TX?
Delivery is available via the Wendy's app or order.wendys.com by entering your delivery address to check availability.
What payment options does Wendy's accept at this location?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Can I dine-in or order takeout at this Wendy's?
Yes, this location offers dine-in, takeout, drive-thru, and delivery services.
How can I contact this Wendy's location for feedback or questions?
You can call (817) 310-9582 or visit the Wendy's Contact page online for feedback and questions.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at order.wendys.com or via the mobile app by selecting this location.
Are there any fitness centers near Wendy's in Southlake?
Yes, Southlake Kickboxing, Crissfit Personal Training, and Alloy Personal Training are nearby for a workout before or after your meal.
What beauty services are near Wendy's on E. Southlake Blvd.?
Nearby beauty services include Peaceful Nails, Inspire., Wild Honey Salon & Suite, and Cutting Edge Permanent Makeup By Monica Gandy — convenient options if you want to enjoy some self-care along with your visit.
What other dining options are close to this Wendy's location?
Nearby dining options include Istanbul Cuisine Southlake for Indian and Middle Eastern food, and Panera Bread for café and sandwich selections, offering variety for different tastes.