Wendy's

3.6
696 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2130 E. Southlake Blvd., Southlake, TX
76092, United States

Hours

Reviews

3.6
696 reviews
5 stars
273
4 stars
143
3 stars
114
2 stars
41
1 star
125

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, with several mentioning issues like overcooked items and incorrect orders.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling discriminated against or ignored.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and a lack of gloves being worn by staff during food preparation.

Service Speed

While some customers appreciated speedy service, many others experienced long wait times and poor order accuracy.

Management Issues

Feedback indicated poor management practices, with complaints about staff training, accountability, and overall restaurant organization.
  • PM
    Pennie McDonald
    Nov 4, 2025
    5.0
    Strawberry Fanta Zero! Hello!!!
  • RM
    Robin M
    Oct 22, 2025
    5.0
    I'm always pleased with the food from Wendy's. Love the burgers, baked potatoes, chicken nuggets, apple pecan salad, and chili. And, of course, their Frosty.
  • HR
    Heriberto Roldan
    Oct 15, 2025
    5.0
    El servicio regular pero muy atentos
  • MM
    McKenzie Murphy
    Oct 14, 2025
    1.0
    Extremely Rude employees
  • JC
    Jai Carena
    Sep 22, 2025
    1.0
    I strongly advise caution when visiting this location as a person of color. During multiple visits, I have consistently experienced hostile and discriminatory behavior from staff. Customers are not greeted properly, and staff members frequently attempt to dictate what customers can or cannot order. I also noticed they have SEVERAL of negative reviews about customers being unsatisfied with their orders so i know it isn’t just me, one thing this staff do is fail to take accountability, wanna get upset & blame everything on the customers when all we ask for is decent service & fresh food. Y’all have the easiest laid back jobs ever & still can’t get stuff done right. The treatment appears to be racially biased, as I have observed that the staff engages more positively with customers of certain racial backgrounds. The overall environment is unwelcoming, and serious improvements in staff training and accountability are needed.

Frequently Asked Questions About Wendy's

Is 2130 E. Southlake Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.