Customer Service
Feedback on customer service is mixed; while some staff are praised for their friendliness and attentiveness, others are reported as rude and unhelpful.
Food Quality
Many customers enjoy the bagels and breakfast options, but there are complaints about food quality, including burnt items and unsatisfactory preparation.
Cleanliness
Several reviews mention cleanliness issues, including dirty tables and unsanitary conditions.
Service Speed
Customers frequently report long wait times and disorganization, leading to frustration with service speed.