Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Southlake, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
630 reviews
5 stars
309
4 stars
102
3 stars
58
2 stars
36
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including stale donuts, cold food items, and complaints about the taste of certain menu items.
Wait Times
Customers frequently noted long wait times for both drive-thru and in-store orders, with some experiencing delays even during non-busy hours.
Positive Experiences
Despite the negative feedback, some customers praised the coffee quality and mentioned positive interactions with specific staff members, indicating that experiences can vary.
- DRdani Rajpoot1763Sep 24, 20251.0Worse experience all the time whenever i ask for Boston cream donut they’re out of it
- GVGavin VeseySep 22, 20251.0This place is horrible the staff are very rude she basically threw my food at me whole location should be shut down
- AJAva JaneAug 19, 20254.0Coffee is great but could you at least not give me a bagel mini that is literally ICE COLD in the middle its actually disgusting..
- CRChristen RAug 2, 20251.0The black lady in the big winter puffer jacket in the middle of summer was INSANELY RUDE. She was literally yelling at us through the intercom and had the nastiest attitude for no reason. The little blonde girl at the window was also not any nicer. Whole establishment sucks! & they messed up my coffee order still after confirming it twice.
- JKJeremy KingJul 25, 20251.0The coffee is better than Starbucks and the donuts are better than Starbucks but I go to Starbucks because the people are very rude that work here
Frequently Asked Questions About Dunkin'
What are Dunkin's regular operating hours in Southlake, TX?
Dunkin' in Southlake, TX is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
Can I order ahead or use mobile ordering for pickup or delivery?
Yes, you can order ahead using the Dunkin' mobile app or their online order system for fast pickup or delivery options.
What special menu items are available during the holiday season at this Dunkin'?
During the holiday season, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' Southlake serve?
This Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and more.
Is there free Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' location offers free Wi-Fi to customers.
Does the Dunkin' in Southlake, TX accommodate families and children?
Yes, the location welcomes families and children to enjoy their menu offerings.
What popular nearby coffee shops can I visit around Dunkin'?
Near Dunkin', you can visit The Coffee Bean and Tea Leaf and Starbucks, offering additional options for coffee and tea enthusiasts.
Are there dining options near Dunkin' for a barbecue experience?
Yes, Soulman's Bar-B-Que is a nearby barbecue restaurant you might enjoy before or after your visit to Dunkin'.
What entertainment or activity spots are close to Dunkin' in Southlake?
Urban Air Trampoline and Adventure Park is a nearby amusement park perfect for fun and active adventures near Dunkin'.