Dunkin'

Reviews

• DW

  Dre Williams

  Mar 4, 2026
  1.0
  This location was trash I waited 10 plus minutes to get my order and it wasnt no customers inside the location..Ordered a bacon sandwich bread was hanging off..Manager high fiving workers because they handled a small rush but you have a customer inside waiting longer then they should.. She forgot my order I handed the worker the receipt telling her the manager forgot something on my order she gets on the headset and questions like im lying.. I don't care if its 13$ its principles..
• LS

  Luke Stirton

  Feb 24, 2026
  5.0
  The staff here is exceptionally friendly and helpful. My food is always hot and fresh and the staff is always smiling and friendly. Legitimately brightens my day every time. These people are wonderful
• CB

  Carl Boulet

  Feb 21, 2026
  1.0
  We used to receive great service at this location, which makes this experience even more disappointing. Over the past few months, the customer service has noticeably declined. The staff behind the counter don’t acknowledge customers when they walk in and continue doing other tasks that, in my opinion, could wait. A simple greeting goes a long way. I asked the manager if something had changed recently, and instead of addressing the concern, she became offended and rude. That interaction confirmed that something isn’t right. Unfortunately, we left and will be recommending customers visit the other location near Kroger instead.
• GV

  Gabriel Varela

  Feb 4, 2026
  1.0
  This is the third time o had a bad experience at this location , not sure if it’s only the morning shift but the drive thru has a really bad customer service, super rude! If you say hello when you get to the speaker they’ll say to wait with an attitude and other times I’ve showed up and waited to be greeted and never happened, the girl didn’t say nothing for 3 minutes ! No way around it !!! I wonder who hires this people !! Manager probably hiring family members.
• KL

  Katelyn Lamar

  Jan 17, 2026
  1.0
  Absolutely unacceptable experience at this Dunkin’ Donuts. I went through the drive-thru and sat at the order machine with no greeting at all. After waiting, I pulled up to the window where three employees were standing, clearly saw me, and didn’t acknowledge me in any way. Eventually, one employee walked over — and instead of helping me, they started taking the order of the car behind me as if I wasn’t even there. When I waved to get their attention, I was told very rudely that “there are only three of us working” and that I would “just have to wait.” To make it worse, they refused to take my order at the window and told me I needed to go back around and get in line again, saying they’d get to me “when they could.” That’s not how a drive-thru works, and it’s definitely not how you treat customers. I understand being short-staffed happens, but basic acknowledgment and courtesy cost nothing. Being ignored, spoken to rudely, and then pushed to the back of the line is unacceptable. I won’t be returning to this location, and I’d recommend others think twice before stopping here.

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