Chipotle Southlake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others reported burnt or stale food.
Service Issues
Numerous complaints about rude staff and poor customer service, with some customers feeling dismissed or treated poorly.
Portion Sizes
Many customers noted that portion sizes were smaller than expected, leading to dissatisfaction regarding value for money.
Cleanliness
Concerns raised about cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Inventory Management
Frequent reports of being out of key ingredients, impacting customer orders and overall satisfaction.
MC
Mason Childress
Nov 8, 2025
4.0
Only my third time eating at Chipotle. I was good. I will probably eat there in the future.
JJ
Jorge
Oct 30, 2025
5.0
Como hace muchos años nuevamente estamos de vuelta y la comida sigue siendo de lo mejor 👌 una grata experiencia...
JQ
John Quinones
Oct 6, 2025
5.0
Great location for fast service.
JC
Jai C
Sep 28, 2025
1.0
Tried Chipotle for the first time , & this is why my taste buds aren’t expanded bc of BS like. I started with something simple i ordered a kid’s quesadilla. The meat tasted real burnt & overcooked, as if it was charred. I’ve never been so pissed i wasted money on such terrible food. I’ll stick to McDonald’s bc no😭
SS
Shaun-Michael
Sep 25, 2025
1.0
Don’t go to this one. Every meat was burnt and I felt sick after eating my burrito. They probably don’t change their gloves often. - From a former chipotle worker who knows how it should taste
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Southlake?
Chipotle Mexican Grill in Southlake is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Southlake?
It is located at 3010 E Southlake Blvd, Southlake, TX 76092, near Bank of America and Men's Wearhouse.
Does Chipotle Southlake offer delivery and pickup options?
Yes, Chipotle Southlake offers both in-store pickup and delivery services.
How can I order Chipotle online for delivery or pickup?
You can order online through Chipotle's website or app, for example via https://order.chipotle.com/ or the Chipotle app available on the Apple App Store.
What type of cuisine does Chipotle Southlake serve?
Chipotle Southlake serves fast-casual Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads.
Can I earn rewards when ordering at Chipotle Southlake?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
Is Chipotle Southlake socially inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Southlake welcomes LGBTQ customers.
Are there nearby places to shop after visiting Chipotle Southlake?
Yes, Men’s Wearhouse and dressbarn offer clothing options nearby, and Kohl's and Sephora provide additional shopping opportunities.
What are some nearby medical or optical services near Chipotle Southlake?
Nearby options include Pearle Vision, EYEWORKS, Dr. Yury Ronin for optometry, and several dental offices such as Giggles and Grins Pediatric Dentistry and Drs. Anderson & Maggio Cosmetic & General Dentistry.
Are there other food options or attractions near Chipotle Southlake?
Yes, nearby dining includes The Halal Guys and Saladworks. For events, Stone Bridge Venue and Gymboree Play and Music of Southlake are close by.