Business Details
About
Gourmet Grocery StoreGrocery StoreHealth Food StoreCentral Market
It’s safe to say that at Central Market you won’t just find goods in our aisles, but greats. Every item in every department is picked to please, including fresh flown-in seafood from our world-class Seafood Market, delicious chef-prepared main dishes & sides, international deli meats & cheeses, a huge assortment of wine & craft beer, scratch-made breads & desserts, and so much more. We also offer cooking classes where you can perfect your pairings, practice new techniques, expand your repertoire, and improve your confidence in the kitchen! Taught by our expert cooking school instructors, Central Market cooking classes offer fun for all ages. So join us for your next date night, quality time with the kids, or relaxing time away on your own! At Central Market we’re really into food!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
3,184 reviews
5 stars
2,505
4 stars
442
3 stars
90
2 stars
55
1 star
92
What are people saying?
AI-generated from recent customer reviews
Product Quality
Customers consistently praised the quality and freshness of produce, meats, and specialty items, noting that the selection often exceeds expectations.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about rudeness and inconsistency in service, particularly in specific departments.
Store Experience
The store's layout and organization received mixed feedback; some found it enjoyable and easy to navigate, while others described it as stressful and confusing, especially during busy times.
Pricing
Customers acknowledged that prices can be higher than competitors, but many felt the quality justified the cost.
Sanitation Concerns
There were complaints regarding cleanliness, particularly in restrooms, and inconsistencies in handling sanitation policies.
- KKKlohee’s KitchenJan 3, 20265.0Love this store. So many choices of fresh produce, the meats and seafood was good looking without a foul odor. The staff was friendly. Can get busy but it’s with it.
- HRHonest ReviewJan 1, 20261.0HEB and their brands have raised their prices while the quality has gone done. More expensive than other organic stores and the quality is not good. Not worth it
- JBJulian B.Dec 24, 20255.0I want to start by saying that Central Market Southlake is an excellent store. The environment, the product quality, and the overall experience are usually outstanding. This is not a complaint about the market as a whole. What felt wrong was the interaction. Omar, who identified himself as the general manager, approached us and asked that our therapy dog be removed from the cart, explaining that the cart would need to be cleaned and disinfected. We complied immediately and without issue. After that, we waited over an hour, and no one ever came to clean or disinfect the cart. If the concern was truly sanitation, then the follow through should have happened. When it did not, the situation stopped feeling like a hygiene issue and started feeling inconsistent and uncomfortable. It also would have helped if the conversation had begun with a clear introduction and a brief explanation of the policy being enforced. Transparency and communication matter, especially when addressing customers directly. For clarity, singling someone out because they have a therapy or service animal, and then failing to apply the stated policy consistently, can fall under disparate treatment within disability discrimination standards. I am not claiming intent, but consistency and follow through are what prevent situations like this from feeling personal or unfair. Again, this is not about special treatment. It is about equal treatment, professionalism, and keeping your word once a concern is raised. Central Market does many things right. This interaction simply felt off, and I hope future situations are handled with clearer communication and proper follow through.
- JNJohn NorrisDec 23, 20255.0Great store & their holiday boxes make Thanksgiving & Christmas meals easy. They're well organized and got me checked in, my box items verified & back on the road in about 5 minutes. I even got a coupon for $10 off my next Central Market visit. Thanks again.
- SPSteve PinchbackDec 23, 20255.0Central Market provides a good selection of goods and products you might not find at other places. It's a bit easier finding healthy options from other countries that you can't get from products made in the U.S. For example, pastas and flour from Italy. They are a bit pricey compared to other grocers, but the trade off in quality is worth it.
Frequently Asked Questions About Central Market
What are the operating hours of Central Market in Southlake, TX?
Central Market Southlake is open every day from 8:00 AM to 10:00 PM.
What types of pickup and delivery services does Central Market Southlake offer?
They offer in-store pickup, curbside pickup, and delivery services for customer convenience.
Does Central Market Southlake sell organic products and prepared foods?
Yes, Central Market offers organic products and scratch-made prepared foods including main dishes, sides, breads, and desserts.
Can I pay with credit or mobile payment options at Central Market Southlake?
Yes, the store accepts American Express, Discover, Mastercard, Visa, and mobile payments such as Apple Pay, Android Pay, and Samsung Pay.
Is Central Market Southlake wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking available for customers.
Does Central Market Southlake offer cooking classes?
Yes, they provide cooking classes taught by expert instructors, offering fun and skill development for all ages.
Where is Central Market Southlake located?
Central Market is located at 1425 E Southlake, Southlake, TX 76092, USA.
What nearby shopping centers can customers visit when shopping at Central Market Southlake?
Customers can visit the nearby Shops of Southlake, a shopping center offering various retail options, complementing their Central Market visit.
Are there nearby recreational spots to visit after shopping at Central Market Southlake?
Yes, Central Park is nearby, offering a park with arts and entertainment and a playground for family fun after shopping.
What other nearby stores can customers visit around Central Market Southlake for home goods and gifts?
Customers can check out Jordan Taylor and Co and SampleHouse for home goods, furniture, flowers, and gifts within close proximity to Central Market.