Customers consistently praised the food as delicious, fresh, and healthy, with many recommending specific dishes.
Customer Service
The service received high marks, with numerous mentions of staff going above and beyond to ensure a positive experience.
Cleanliness
The restaurant was frequently noted for its cleanliness and welcoming atmosphere.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, contributing to a pleasant dining experience.
Inconsistency Issues
Some customers reported inconsistencies in food quality and portion sizes, particularly with rice and lentils.
OA
Orlando Salgado abreu
1 day ago
5.0
Very good quality of food, excellent service, good work environment, hygiene, quality, very satisfield
MM
Melinda Martinez
6 days ago
1.0
I went in to place a to go order for my office of five people, just five people. I was told I would need to use the online app. Even though I was standing right in front of them. I've had bad experience with the app, and meals being prepped wrong. I prefer to go in person to make sure everything is done right. Why does everything have to be online these days? Why can't customer service still be given face to face. I was told the president was coming so they couldn't take my "big" order to go. I came early before the lunch rush there were only two other people in the store. Ridiculous! They will never have my business again!
GM
G M
Nov 17, 2025
1.0
They completely messed up my online order—I'm pretty sure I got someone else’s entirely! After picking out items I did not order, I ended up with just lettuce, cucumbers, chicken, feta, and hummus. Does that sound like a salad worth paying for?
I picked it up after work, so it wasn’t worth the hassle of going back. Super frustrating! I essentially paid for just lettuce and chicken. My husband’s order was also wrong; the ingredients labeled on his didn’t match what was in his salad.
If you have multiple items in an order, you should definitely include an ingredient list for each one item to ensure you’re giving the right things.
More annoyed because this could have def been avoided with minimal effort. Especially considering they were not busy.
JV
Jorge Alfredo Vargas
Nov 12, 2025
4.0
I don't come here often but I know to expect great quality food and service.
I came during my lunch hour and was a bit bothered when I was charged for an extra portion of falafel when I got a half portion of falafel and a half portion of lamb balls.
But I went back to the end of the line and had to wait until I got up to the register to correct it. That wasted a good chunk of my lunch break. Then when I got to the cashier to explain what happened, their manager wanted to know what all was in my bowl.
The guy who put the bowl together was literally there and couldn't speak up to say that I was wrong and they charged me wrong. I was not about to waste more time arguing my point. So I told the manager to refund me or give me the extra portion. I dont have time for this.
What would have been great was someone noticing that I came right back after paying and asked me if I needed anything. I tried getting someone's attention but they didn't want to look at me. Being questioned when the person who put my bowl together was there and having to waste lunch time to wait in line is what made my experience bad.
TD
Tonia Davis
Nov 12, 2025
5.0
First-time customer here! I’m originally from the Midwest, and this Shawarma is the closest I’ve had to home (Detroit!). Huge shoutout to Jonathan — he went above and beyond preparing my food with such care and great energy. 👏🔥
CAVA offers Mediterranean cuisine including grain bowls, salads, and pitas paired with house-made juices and local treats.
What are the regular operating hours for CAVA in Southlake, TX?
CAVA is open daily from 10:30 AM to 10:00 PM.
Is CAVA open on major holidays?
CAVA is closed on holidays such as November 27, 2025, December 24, 2025, and December 25, 2025.
Where is CAVA located in Southlake, TX?
CAVA is located at 2175 E Southlake Boulevard, Southlake, TX 76092, United States.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
How can customers order food from CAVA?
Customers can order food from CAVA through their website at https://cava.com/ or via their mobile apps available on Android and iOS.
How can I contact CAVA for inquiries or feedback?
You can contact CAVA by phone at +1 469-283-1031 or email at hello@cava.com.
Which nearby restaurants can I visit after dining at CAVA?
Nearby restaurants include Smashburger, Zoës Kitchen (another Mediterranean option), Torchy's Tacos, Sushi Sakana Southlake, BJ's Restaurant & Brewhouse, Papa John's Pizza, and Snappy Salads Southlake.
Are there wellness or fitness centers near CAVA?
Yes, nearby wellness and fitness options include The Bar Method Southlake gym and Spicar's Martial Arts club.
What nearby services can be convenient for customers visiting CAVA?
Nearby services include Grand Nail Salon and Grand Nail Spa for beauty treatments, Total Men's Primary Care for health needs, and UPS Authorized Shipping Outlet for shipping services.