McDonald's

3.9
2237 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
503 College Ave, South Houston, TX
77587, United States

Hours

Reviews

3.9
2,237 reviews
5 stars
1,111
4 stars
447
3 stars
296
2 stars
129
1 star
254

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

While some customers noted clean restrooms and dining areas, others reported dirty conditions and unsanitary practices.

Food Quality

Feedback on food quality was mixed, with some praising fresh and hot meals, while others complained about cold, stale, or poorly prepared food.

Staff Attitude

Several reviews highlighted friendly and helpful staff, but many also mentioned unprofessional behavior and lack of customer service skills.

Efficiency

The speed of service varied significantly, with some customers experiencing quick service while others faced delays and inefficiencies.
  • MS
    Mark Summerlin
    Nov 15, 2025
    1.0
    I can't use my rewards because the ice cream never works.. they are the eptiome of this situation with McDonald's franchises!!!! Fix the damn machine and stop breaking it after it gets fixed for one day
  • AB
    Alice Barcenas
    Nov 1, 2025
    2.0
    Got there at 10:20 am for my mobile order (2frappes) , go to the drive thru with no problem, once I get to the window , the guy tells me there’s no frapps, that he can switch them to iced coffees, I politely declined his offer waiting for my refund so I can get to work, after a long wait of no service, just sitting at the different windows they sent me, no communication, nothing. After a long wait, a lady comes with my 2 frappes on hand… i thought yall were out of frappes? Are they steals money from customers? By ripping them off by switching to iced coffees and keeping the rest of the money from the frappes? What’s going on in there? Left the drive thru 40 mins later , late to work
  • MC
    Magally Cristerna
    Oct 28, 2025
    5.0
    Limpio y rapido
  • JB
    Jonathan Bargainer
    Oct 24, 2025
    3.0
    Trying to get someone’s attention here is almost impossible. Actually… I made eye contact with five workers and two of them multiple times. I believe one of them being the manager.
  • OO
    Onyek
    Aug 15, 2025
    1.0
    Cashier guy that works overnight here has no personality or customer service skills. He should not be working with the general public.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on College Ave in South Houston, TX?

McDonald's is open 24 hours a day, 7 days a week at 503 College Ave, South Houston, TX.

Does McDonald's at 503 College Ave offer drive-thru service and what are its hours?

Yes, McDonald's offers drive-thru service 24/7 every day of the week.