Feedback on customer service is mixed; some employees are praised for their friendliness, while others are reported as rude and unhelpful.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others report issues like cold food, incorrect orders, and food safety concerns.
Cleanliness
Multiple reviews highlight cleanliness issues, including dirty restrooms and the presence of flies in the restaurant.
Wait Times
Customers frequently mention long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and others strongly advising against visiting due to poor service and food quality.
MR
Monique R
Oct 21, 2025
5.0
Went through drive thru to order dinner and I had some questions on a new food item on the menu. Employee Eric F answered my questions with kindness and provided great customer service. Thank you
CK
Cory Kneeland
Sep 16, 2025
5.0
Came in with my construction crew and wasn't going to eat, the manager brought me som free tacos because he saw me not eating, one of the nicest gestures I've ever experienced. They also had a wheel to spin if you donate 2$ to a childrens charity. Definitely one of the most wholesome places I've ever eaten, thankyou to everyone working here.
-Cory
RK
Rick HARDCORE PERFORMANCE KARTS
Aug 6, 2025
5.0
Dairy Queen Somerset has always been great, if your ever in our little town stop by & cure that sweet tooth....
EJ
Edward Jaime
Jul 29, 2025
5.0
Always a treat and great customer service
RA
Rachel Ayala
Jul 16, 2025
1.0
Stay away from this Dairy Queen. For there being only one car in the drive thru and no one dinning in this Dairy Queen has the most pissed off most pathic rude as hell workers ever. All of them looked as if they we were bothering them. I do not recommend this place at all. One star only because I have to.
Do better Dairy Queen.
What are the operating hours of Dairy Queen in Somerset, TX?
Dairy Queen in Somerset is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday from 10:00 AM to 10:00 PM, Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
What type of food does Dairy Queen in Somerset serve?
Dairy Queen offers fast food including lunch, dinner, and desserts such as ice cream.
Does Dairy Queen in Somerset have a drive-through service?
Yes, Dairy Queen in Somerset has a drive-through for convenient ordering.
Is the Dairy Queen location in Somerset accessible for wheelchair users?
Yes, this Dairy Queen location provides a wheelchair accessible entrance.
Can customers place orders online for pickup at Dairy Queen Somerset?
Yes, you can place pickup orders online through their website.
Does Dairy Queen in Somerset have a children’s menu?
Yes, Dairy Queen offers a children's menu at this location.
Where exactly is Dairy Queen located in Somerset, TX?
Dairy Queen is located at 7076 S Loop 1604 W, Somerset, TX 78069.
What nearby stores can I visit before or after stopping at Dairy Queen?
You can visit Dollar General, a discount and arts and crafts store, which is close to Dairy Queen.
Are there any pet services near Dairy Queen Somerset?
Yes, nearby pet services include Wash Shake Wag In Somerset for pet grooming and Somerset Animal Clinic for veterinary services.
What recreational areas are close to Dairy Queen Somerset for family outings?
Somerset City Park and Green Acres Park are nearby parks where families can enjoy outdoor activities before or after visiting Dairy Queen.