Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,547 reviews
5 stars
711
4 stars
277
3 stars
195
2 stars
95
1 star
269
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, with staff being rude, unprofessional, and often forgetting orders.
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers enjoyed the food, there were complaints about the quality, including stale items and poorly prepared meals.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with dirty tables and unsanitary conditions.
Management Issues
Feedback indicated poor management practices, with staff lacking training and leadership, contributing to a negative customer experience.
- JGJosh Gonzalez5 days ago1.0Worst customer service ever. Went around 1:15 am and the girl working was rude. The fries were ordered tasted old . The caramel frappes didn’t even have caramel either. This isn’t the first time this girl serviced me and was rude.
- DSDiana SarinanaJan 5, 20261.0Dan el café helado muy desposta el que toma las ordenes y la que entrega en ventanilla peor en si todo el Personal que está en la tarde de este dia 1/4/26 pesimo servicio
- NMNatalie MunozDec 28, 20251.0Worst costumer service and always forget something! I don't understand why the people that work there are so mean!! hadn't been in a while cause of how awful this location is but decided to go since it's the closest one to my house but they literally make you feel so uncomfortable like if you're stealing from them, i'm literally paying you give me my order correct!! they up charge me for medium fries, this is how many fries I got including the ones that fell in the bag, management needs to do their job cause the employees suck.
- DRDamoris RiveraNov 30, 20255.0Outstanding Service from Vanessa at McDonald’s I want to take a moment to recognize Vanessa, who works the fries station, for delivering absolutely exceptional service every time I visit. She deserves all the praise and more. From the moment she starts her shift, you can tell Vanessa takes real pride in her work. The fries she prepares are consistently fresh, hot, perfectly salted, and always cooked to perfection—honestly, some of the best I’ve ever had from any McDonald’s. It’s clear she cares about quality, and it shows. Beyond her food preparation, Vanessa brings professionalism, speed, and a positive attitude to the restaurant. Even during rush hours, she stays calm, focused, and efficient without ever sacrificing quality. She moves with purpose, communicates well with her team, and keeps everything running smoothly. What stands out the most is her work ethic. Vanessa is the type of employee who elevates the entire experience. She’s friendly, reliable, hardworking, and clearly dedicated to doing her job at the highest level. McDonald’s is lucky to have someone like her—employees with that level of pride and consistency are rare. If anyone deserves recognition, appreciation, and opportunities to grow, it’s Vanessa. She truly makes a difference.
- PSPerla De SantiagoNov 24, 20251.0muy despota el personal aparte que te dan todo mal tú pedido
Frequently Asked Questions About McDonald's
What are the main operating hours of McDonald's at 10303 Alameda Ave, Socorro, TX?
McDonald's is open daily from 5:00 AM to 10:00 PM for dine-in services.
Does this McDonald's location offer drive-thru service? If so, what are the hours?
Yes, the McDonald's at 10303 Alameda Ave offers drive-thru service from 5:00 AM to 1:00 AM daily.
Can I order delivery from this McDonald's? What are the delivery hours?
Delivery is available daily from 5:00 AM to 10:59 PM, including no contact and same-day delivery options.
What payment methods are accepted at this McDonald's?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app I can use to order food from this location?
Yes, you can order using the McDonald's App available on Apple App Store and Google Play Store, or via their online ordering links.
What services does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What is the address and contact number for this McDonald's?
The address is 10303 Alameda Ave, Socorro, TX 79927. The main phone number is +1 915-858-0066.
What nearby places can I visit before or after dining at McDonald's located at 10303 Alameda Ave?
Nearby places include Walmart Neighborhood Market for grocery shopping, Murphy USA for fuel, and Socorro High School if you're visiting the area for education-related activities.
Are there other fast food or burger restaurants near this McDonald's?
Yes, nearby fast food and burger options include Whataburger and Lazaros Flautas for Mexican and burger cuisine.
Is there convenient access to mobile phone stores or financial services near McDonald's 10303 Alameda Ave?
Yes, T-Mobile mobile phone store and Western Union money transfer services are located nearby for your convenience.