McDonald's

3.7
1540 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10303 Alameda Ave, Socorro, TX
79927, United States

Hours

Reviews

3.7
1,540 reviews
5 stars
709
4 stars
275
3 stars
195
2 stars
95
1 star
266

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

While some noted cleanliness in the dining area and playground, others reported dirty tables and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Management Issues

Several reviews pointed to poor management and lack of effective leadership, contributing to a negative customer experience.
  • OV
    Odalys Villalba
    Nov 17, 2025
    5.0
    Who ever made my coffee today thank you
  • MG
    Maria Elena Gardea
    Oct 25, 2025
    2.0
    I swear I wouldnt even give a star if I could!! This Mc donalds has the worst customer service!! They are careless and the only reason i ordered here because it was in the area where I was but thank God I dont live any where near!! So i placed a Mc donalds order for breakfast in the mobile app when breakfast was still being served I placed the order. Upon arrival at the drive thru I gave them my code they tell me they are no longer serving breakfast and I am like yea but I placed my order before yall stopped!! I asked so what's gonna happen now since yall took my money already she said you will get a refund days later im like what!! Its not the stupid idiot talking to me faults so im like whatever but tell me one thing is the whole point of placing a mobile order suppose to be convenient?! Place the order make the order and customer picks up!! The fact they didnt make my order when it was placed before breakfast ended just shows they dont care and like to steal peoples money and im sure they have done it multiple times!! The kind thing to do was to apologize and try to substitute items worth my money!! I will never buy at this location ever again and I dont recommend it!! I do however recommend 9451 alameda corner of americas!! Food is always 👌 😋 and the customer service is exceptional!! So people dont come to this Mc donalds you will be disappointed!! Stop giving this Mc donalds business!! Thats how they will learn!! I will be giving a review on yelp as well!!
  • RQ
    Ryan Quintana
    Oct 15, 2025
    1.0
    Security prays on kids
  • LR
    Lee Ann Rorex
    Oct 11, 2025
    5.0
    Very clean and it has a play place.
  • JH
    Jesus Hernandez
    Sep 22, 2025
    4.0
    So far, the ice cream machine is always working

Frequently Asked Questions About McDonald's

What are the main operating hours of McDonald's at 10303 Alameda Ave, Socorro, TX?

McDonald's is open daily from 5:00 AM to 10:00 PM for dine-in services.

Does this McDonald's location offer drive-thru service? If so, what are the hours?

Yes, the McDonald's at 10303 Alameda Ave offers drive-thru service from 5:00 AM to 1:00 AM daily.