Whataburger

3.8
891 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
825 Highway 96 S, Silsbee, TX
77656, United States

Hours

Reviews

3.8
891 reviews
5 stars
439
4 stars
172
3 stars
99
2 stars
66
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers praised the food as fresh and delicious, others complained about cold, overcooked, or improperly prepared items.

Staff Friendliness

Feedback was mixed; some customers highlighted friendly and attentive staff, while others experienced rude or indifferent service.

Cleanliness and Atmosphere

Several reviews noted cleanliness issues within the restaurant, and some found the atmosphere cramped or uninviting.

Pricing Concerns

Many customers felt that the food was overpriced given the quality and service received.
  • JM
    Jenn Marie
    6 days ago
    5.0
    Great service on the night shift tonight. They were quick & attentive! I would give 10 stars if I could! Shout out to the manager on shift Katie!!!
  • TT
    Talicia
    Jan 5, 2026
    5.0
    Shoutout to Claudia and Cass. They were very friendly and made sure our food was hot, fresh, and made correctly. Great customer service and a pleasant experience- Thank you both!
  • CA
    Chelsea Allen
    Jan 5, 2026
    5.0
    Great customer service Got everything out quickly Would definitely recommend coming here
  • RR
    Racsan
    Jan 2, 2026
    2.0
    Food was fine, the chicken strips tasted like Cheeto puffs. The fries had like a pound of salt all my family could taste was the salt. The staff were ignorant and acted deaf almost, the wait time was pretty fast. The music was too loud. Never eating here
  • NN
    Nicole
    Dec 16, 2025
    1.0
    We had another person pay for our food or I wouldn’t have sat that long. The staff were not very friendly. They ignored customers. Took 45 minutes to get our drinks. A hour to get our food. They didn’t know their registers. Gave me the wrong drink. Had an attitude with me when I brought up the wait time. Let food just pile up instead of pushing it out. Then made us wait. But when some young teenagers came in 30 minutes after us. They got their food before us because they were goofing off with the cashier. This restaurant used to be better but seems like everyone from the managers to the crew didn’t know what they were doing.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Silsbee, TX?

Whataburger in Silsbee, TX is open 24 hours a day, every day of the week.

Where is the Whataburger located in Silsbee?

It is located at 825 Highway 96 S, Silsbee, TX 77656, United States.