Whataburger

3.8
871 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
825 Highway 96 S, Silsbee, TX
77656, United States

Hours

Reviews

3.8
871 reviews
5 stars
424
4 stars
171
3 stars
98
2 stars
64
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

While many customers enjoyed the food, there were complaints about cold or improperly cooked items, such as raw biscuits and undercooked burgers.

Staff Attitude

Feedback on staff behavior was mixed; some customers praised friendly service, while others reported rude or disinterested employees.

Pricing Concerns

Several reviews mentioned that the food was overpriced, especially considering the quality and service received.

Cleanliness Issues

There were multiple mentions of unsanitary conditions, including dirty tables and flies in the restaurant.
  • JU
    Jennifer Upton
    Nov 7, 2025
    5.0
    The employees working the front counter and drive thru were very friendly. Excellent customer service. We dined in and they stayed busy the entire time. The staff handled the rush very well!
  • DM
    Dillon Mcabee
    Oct 4, 2025
    1.0
    Understaffed
  • GW
    G Will
    Oct 3, 2025
    5.0
    Cass was running a tight ship, she made sure that the staff took care of the food in a timely manner and even with a hiccup she fixed it immediately and apologized. She was amazing
  • RF
    Rhonda Freeman
    Sep 16, 2025
    5.0
    Judy is absolutely the sweetest person and I love this place
  • CB
    Cheryl Bean
    Sep 3, 2025
    4.0
    Food too expensive.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Silsbee, TX?

Whataburger in Silsbee, TX is open 24 hours a day, every day of the week.

Where is the Whataburger located in Silsbee?

It is located at 825 Highway 96 S, Silsbee, TX 77656, United States.