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Whataburger

3.9
(906 reviews)

Business Details

825 Highway 96 S, Silsbee, TX
77656, United States
(409) 385-3258
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
825 Highway 96 S, Silsbee, TX
77656, United States

Hours

Reviews

3.9
906 reviews
5 stars
454
4 stars
172
3 stars
99
2 stars
66
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude and inattentive service.

Wait Times

Many reviews highlighted long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes.

Food Quality

While some customers enjoyed the food, others complained about incorrect orders, cold meals, and unsatisfactory preparation.

Staffing Issues

Several reviews mentioned the location being understaffed, leading to delays and poor service.

Cleanliness

There were complaints about cleanliness, including dirty tables and unsanitary conditions.
  • JJ
    Jennifer
    Feb 14, 2026
    5.0
    Had the number 8. It was hot and fresh, fries were great. No complaints.
  • TW
    Tiffany Wilson
    Feb 12, 2026
    5.0
    Mykia took my order and there was excellent customer service😁
  • NS
    Nox or Milo SMJ
    Jan 16, 2026
    5.0
    Shoutout to Katie from the evening shift! She made SURE she didn’t forget my sauce and her shift was running super smoothly!
  • AA
    Aiyanna
    Jan 16, 2026
    5.0
    Manager on shift Kathrine was amazing and service was very good!!!
  • CT
    cypie tree
    Jan 14, 2026
    5.0
    food was amazing!!! times were great. staff was so sweet and attentive. manager was running her shift amazing as she should!! her name was a katherine and she needs a raise!!!!

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Silsbee, TX?

Whataburger in Silsbee, TX is open 24 hours a day, every day of the week.

Where is the Whataburger located in Silsbee?

It is located at 825 Highway 96 S, Silsbee, TX 77656, United States.

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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