Brand Certified
Dairy Queen
3.7(459 reviews)
Certified by Dairy Queen • Mar 01, 2026
Business Details
1180 North 5th Street, Silsbee, TX
77656, United States
Certified by Dairy Queen • Mar 01, 2026
(409) 385-5524
Certified by Dairy Queen • Mar 01, 2026
https://www.dairyqueen.com/en-us/
Certified by Dairy Queen • Mar 01, 2026
About
Certified by Dairy Queen • Mar 01, 2026
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Cash onlyNot available
Location
Certified by Dairy Queen • Mar 01, 2026
Hours
Certified by Dairy Queen • Mar 01, 2026
Reviews
3.7
459 reviews
5 stars
196
4 stars
103
3 stars
63
2 stars
25
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.
Food Quality
Mixed reviews on food quality; some enjoyed the food while others experienced issues like cold items and incorrect orders.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor handling of complaints.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Overall Experience
Overall, customer experiences were inconsistent, with some expressing satisfaction while others vowed not to return due to poor service.
- BBBambi Bentley4 days ago2.0Restaurant and drive thru was practically empty. Took over 15 mins to get our ice cream and then had to retell the staff what we ordered. Then they stopped working our order to take a drive thru order instead of asking them to wait a minute. Inside of the restaurant is gross…floors and tables are filthy and sticky. I’ve seen cleaner bathrooms in a backwoods roadside truck stop.
- EFEddies FarkasFeb 19, 20261.0This is the worst’s daily queen I ever been to they are never open on time like today it was 4 minutes before opening at 11:00 it was 10:52 and won’t even open this is why they are going under I’ll never do business here again
- WCWes ColwellDec 30, 20255.0Love dairy queen! Now that half of them are closed, when we find one we try and stop in for a bite
- AEAddi ElliottDec 3, 20251.0Came here for a field trip, half the kids got ice cream but it was more of sour milk. When teacher told them they cleaned the stuff from the night before. We didn’t get new ice cream or refunds.
- JOJanet OkunOct 2, 20255.0Excellent food perfect shake great staff. Couldn’t have asked for anything better will return soon.
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen in Silsbee, TX?
Dairy Queen in Silsbee, TX is open daily from 11:00 AM to 8:00 PM.
Where is Dairy Queen located in Silsbee?
Dairy Queen is located at 1180 North 5th Street, Silsbee, TX 77656.
Does Dairy Queen in Silsbee offer drive-through service?
Yes, this Dairy Queen location has a drive-through available for your convenience.
Is Dairy Queen in Silsbee wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, parking, and restrooms.
Does Dairy Queen serve coffee and have a children's menu?
Yes, Dairy Queen serves coffee and offers a children's menu for young guests.
Can I order takeout from Dairy Queen in Silsbee?
Yes, takeout is available. You can place your order online for pickup.
Does Dairy Queen in Silsbee have outdoor seating?
Yes, there is outdoor seating available at this location.
What nearby places can I visit after dining at Dairy Queen in Silsbee?
After visiting Dairy Queen, you can check out Tigers Den Tattoo Parlor or Munchies Ole for Tex-Mex cuisine nearby.
Are there convenience stores or gas stations near Dairy Queen in Silsbee?
Yes, nearby you'll find Exxon, Jr Food Mart, and Alon Gas Station for gas and convenience needs.
Where can I find other fast food or dining options near Dairy Queen?
Nearby you can find Tiger Hut, Icy’s Burgers, and Domino's Pizza for additional fast food choices.
Brand Certified Facts from Dairy Queen
This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website