Many customers reported slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.
Food Quality
Feedback on food quality was mixed; while some enjoyed the food, others complained about cold items, incorrect orders, and poor taste.
Customer Service
Customer service experiences varied, with some praising friendly staff while others reported rude behavior and lack of attention to orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall restaurant environment.
Consistency
Customers noted inconsistency in food quality and service, with some visits being satisfactory while others were disappointing.
WC
Wes Colwell
Dec 30, 2025
5.0
Love dairy queen! Now that half of them are closed, when we find one we try and stop in for a bite
AE
Addi Elliott
Dec 3, 2025
1.0
Came here for a field trip, half the kids got ice cream but it was more of sour milk. When teacher told them they cleaned the stuff from the night before. We didn’t get new ice cream or refunds.
JO
Janet Okun
Oct 2, 2025
5.0
Excellent food perfect shake great staff. Couldn’t have asked for anything better will return soon.
CE
Carmen Eberhard
Aug 11, 2025
1.0
Was not the greatest vibe DQ
CL
Cindy Leblue
Aug 9, 2025
3.0
Someone in kitchen hollering at front people sounded very rude