Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,077 reviews
5 stars
429
4 stars
229
3 stars
143
2 stars
75
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
Customers expressed disappointment with the declining quality of food, citing issues like cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor kitchen hygiene.
Positive Staff Recognition
Despite the negative feedback, some customers praised individual staff members for their hard work and friendly service.
- DCDaniel Cruz3 days ago4.0Not the best service, accuracy or delivery. Food was fine
- MTMichelle TraceJan 5, 20265.0Jasmine is awesome. The location is perfect for me and she seals the deal for me!! She is so friendly and bubbly! Highly recommend
- HKHannah KindleJan 2, 20261.0Ordered delivery and the forgot my food both times but my husband got his. I tried to call to see what was going on but the number is not valid. There is no way to contact the store unless you go in person.
- DSDarrien SimsDec 8, 20251.0Manager was incredibly, disgusting. Rude. When I asked for more sauce for 30 dollars worth of food I was allowed to get 2 bbq packets. When I asked for chocolate on my children’s frosty she said I wasn’t allowed to, didn’t even offer an up charge. I’ve been coming for decades, love the black older manager, this younger white women is rude, unprofessional and disrespectful. I’ve been a server for two decades I understand up charges and following corporate rules but her attitude and disrespect is going to definitely spread if she continues on o treat people the way she spoke to me. Gross. If my kids didn’t want this I would’ve just drove off. Update: waiting as asked to for fresh chicken, was brought out cold chicken nuggets and old cold fries for my kids meals. Disappointed. Would not recommend going here ever.
- CBChristine BeckDec 4, 20252.0Wendy's has truly gone done hill in food quality and service. I understand there might be a high turnover rate with employees, but I also feel the training may be lacking. The prices have gone up and the food quality has gone down. Nothing tastes the same as it did a few years ago, to 20 years ago. Now they charge for their sauces. I'd much prefer to go to Chick-Fil-A where they don't mind giving you 2 or more sauces to compliment your meal. I will say that the Biggie Meals are still a great value if you're looking for a quick lunch and the Frosty additions are fun.
Frequently Asked Questions About Wendy's
Is Sherman Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular opening hours for the Wendy's drive-through in Sherman, TX?
The drive-through is open Monday through Saturday from 6:00 AM to 1:00 AM, and on Sundays from 7:30 AM to 1:00 AM.
Can I order food from Wendy's online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Sherman, TX serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Sherman location?
This Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Is Wendy's Sherman location currently open?
Yes, Wendy's Sherman is open and committed to serving high-quality food every day.
How can I provide feedback or contact Wendy's Sherman directly?
You can contact Wendy's Sherman at (903) 892-8723, reach Customer Care through their Contact page, or call 888-624-8140 for support.
Are there other fast food options near Wendy's Sherman?
Yes, nearby fast food places include MOOYAH Burgers, Fries & Shakes, Firehouse Subs Sherman, Chipotle Mexican Grill, Panda Express, and Buffalo Wild Wings, which customers might visit before or after Wendy's.
What other dining options are available around Wendy's Sherman location?
Nearby dining options include Panera Bread for bakery and sandwiches, Crumbl - Sherman for desserts, Cold Stone Creamery for ice cream, and Nothing Bundt Cakes for cakes.
Are there any nearby places where I can shop or get services while visiting Wendy's?
Yes, nearby shopping and service locations include Great Clips hair salons, Batteries Plus Bulbs for automotive and phone accessories, Mattress Plus More for home goods, and Kay Jewelers for jewelry.
What meals are served at the Wendy's Sherman location?
Wendy's Sherman serves breakfast, lunch, and dinner meals.