Panera Bread

Reviews

• AM

  Amy Moore

  3 days ago
  1.0
  This Panera has gone very much downhill. Rude employees, ridiculously small portions thrown together like slop. My latest orders have been pickups. If you order something extra like chicken on your salad, you won't get it. Its happened several times. Today I ordered an Asian salad with extra chicken. Instead I got what looked like about a half portion of chicken. My daughter didn't get her croutons for her soup. I cannot help but think that poor management, and employees who don't care (especially if you don't tip them, and I don't because sorry I don't believe this type of restaurant warrants tipping). Whoever owns this Panera needs to address these issues. Its always been overpriced but the menu, food always made me think it was worth it. Not anymore. You'd probably get better food from the gas station
• AO

  Alan O'Rourke

  4 days ago
  1.0
  This Panera location is run terribly. We ordered a chicken salad, got home and realized the salad had no chicken on it. We live a few towns over so could not drive back at the moment and instead called the store. We were supposed to be put down in the "mess ups" book for the meal to be remade at a later time. Came in today to get the meal remade and intending to pay for another meal for myself. The current manager on duty, mid 50s woman with glasses, threw a hissy fit and literally threw the bag of chicken she had mistakingly made off to the side saying, "I don't want to deal with that just use my account." I told the poor girl she made suddenly responsible that I was good and didn't want any food from this location any longer. Utterly ridiculous behavior from someone who is supposed to be managing the location. Getting mad at the customer after you made a mistake is so absurd.
• DL

  David Lowe

  Feb 25, 2026
  5.0
  My wife loves the steel cut oatmeal at Panera for breakfast. I had a steak sandwich which was very tasty.
• AJ

  Amanda Johnson

  Feb 22, 2026
  1.0
  Not sure what's going on up here lately but it's not being managed well at all! Extremely disorganized, nothing is stocked, drink station is disgusting, no lids out, no hot water out for tea, completely out of plan cream cheese and staff are not trained at all. Sad to see such potential for a great place go down the drain. Blueberry Lemonade tastes carbonated and that's not a good sign that they have been keeping the machines clean either!
• KK

  kylee

  Feb 22, 2026
  1.0
  i ordered online and got the bakers dozen for cinnamon crunch bagels. when i got them, they were boxed up and were not sliced and toasted as requested. the first one i cut open was clearly not baked all the way as i could see and feel the difference in texture. each one that i sliced in half was this so i was unable to eat any of them. i called the store because i wanted to make sure if i reordered them that they would be edible. the manager cut me off when i explained what happened and then put me on hold which was okay..until it had been over 20 minutes of being on hold and then they had the audacity to hang up on me and not answer when i tried to call back. all i wanted were some dang bagels and to make sure if i reordered that they would correct. very unprofessional to place someone on hold in hopes that they would just end the call and then to hang up on the customer instead of answering a question. very rude and disrespectful.

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