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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff interactions and order inaccuracies.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
The location was noted for being clean, which was appreciated by several customers.
Speed of Service
While some customers praised the quick drive-thru service, others complained about slow service and long wait times.
Customer Experience
There were mixed feelings about the overall customer experience, with some praising friendly staff while others reported unprofessional behavior.
LW
L W
3 days ago
1.0
They never get the order right. It's not hard to listen and read what's on the screen.
SS
Sierra Stephens
Nov 15, 2025
1.0
Horrible service, when we received the food it wasn’t even hot, as well as not made correctly, and we ordered apple pies was told they’d be up in 12 minutes we ended up waiting an hour for them
JP
Jessica Pio
Oct 31, 2025
5.0
This is the closest one to us and the workers are always so nice.