Jimmy John's

Reviews

• JS

  Justin Shasteen

  4 days ago
  1.0
  Going through the drive thru, the only customer in line. The guy on the intercom sounded annoyed with me as if he couldn't believe I had the audacity to order food at a food place. I ordered one sandwich for my daughter. That's it. As I'm waiting at the window to pay, my daughter and I can hear him through the window getting an attitude with the car behind me, and then when his mic was off (no customers inside...wonder why...) he starts yelling F bombs because someone ordered food so loud that my daughter could hear him through the closed window. This is not okay. I'm genuinely curious what the vetting process is for managers these days when it comes to hiring people or even monitoring their behaviors while on the clock, because service at nearly any place around here has gone straight down the toilet. This dude HATES his job and is not afraid to very explicitly express it. I blame the owners and managers more than anyone. Owners need to employ better managers, and managers need to oh, I don't know...perhaps manage once in a while? Silly idea I know, but maybe do the job you're paid to do and don't put people with short tempers and nasty mouths behind a register so small children can hear them cussing out customers for....ordering more food than he felt like making. Unreal...
• MG

  Mary Giles

  Dec 18, 2025
  5.0
  The staff tonight was AMAZING! So helpful and accommodating for us!! 😁
• GC

  Gabriel Cirilo

  Dec 4, 2025
  5.0
  Judge both Mary’s and the manager I think Matthew went above and beyond to make sure me and my lady were happy great customer service all around
• JH

  Jess Harp

  Dec 3, 2025
  1.0
  Ordered a club lulu and got two barely slices of meat on my bread Sammie tonight. $14 for a sandwich that doesn't even have enough meat to count as a serving of protein. Won't be back, and the link you put under this review didn't work. So no remediation.
• MM

  Madelyn McKinney

  Nov 25, 2025
  5.0
  We stopped here on a trip and the employees, Matthew, Jed, and Seth, greeted us when we walked in, and were so helpful and attentive. We got our food quickly and were checked on multiple times while we were there. Overall, great service!