Arby's

3.8
827 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2131 Texoma Pkwy, Sherman, TX
75090, United States

Hours

Reviews

3.8
827 reviews
5 stars
342
4 stars
223
3 stars
106
2 stars
55
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items, including sandwiches and fries.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and drive-thru, with dirty surfaces and unkempt areas noted.

Mixed Experiences

Feedback varied widely, with some praising friendly service and good food, while others expressed disappointment in their visits.
  • JB
    James Boss
    Dec 17, 2025
    5.0
    Everybody there was super friendly and very attentive the food was awesome
  • JH
    Jo Anne Hart
    Dec 8, 2025
    1.0
    I went through the drive through on texoma Parkway. The female that was taking my order was not very happy. I ordered 2 sandwiches when I saw that there was a Monday deal. I changed the order and she did not seem very happy to do that. Then, she made me pull up and wait 4 more cars behind me.About fifteen minutes brought my food out and said they had to make fries.They were not hot at all.Not even warm.I am not very happy. I will not be going back. She acted like she had an attitude with me.
  • MC
    Maria Carmona
    Nov 19, 2025
    1.0
    After a long days work, I had a craving for Arby’s. This is the first time I have visited this location. The drive-through wait was excessively long. I got home and saw that my order was incorrect. No way I’m going back up there and having to wait for them to fix it. Sitting in the drive-through you have time to notice things you wouldn’t normally. The drive-through window is nasty. I won’t be visiting this location again.
  • JC
    Jane Cadoret
    Nov 19, 2025
    5.0
    We stopped early afternoon for take out. The restaurant was spotless. The service was excellent. So was our food. There were three young ladies in there and they had it handled.
  • GL
    Gerald Linke
    Nov 11, 2025
    1.0
    Ordered to go food. I specifically ask if all items were in the bag. The young lady assured me they were. When a i arrived home the dipping sauce for the French dip was not in the bag. She also handled the food without hlove