Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Shepherd, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6400 Highway 59 for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
811 reviews
5 stars
301
4 stars
174
3 stars
113
2 stars
56
1 star
167
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and incorrect orders, indicating poor service management.
Food Quality
Mixed reviews on food quality, with many complaints about cold, burnt, or improperly prepared items.
Staff Performance
While some staff were praised for their friendliness and efficiency, others were noted for being rude or unhelpful.
Order Accuracy
Numerous customers experienced issues with order accuracy, often receiving incorrect items or missing components.
- JGJulie GreenJan 3, 20261.0Service should be minus stars. Activated button. They never came on to take order, yet FOUR cars went through the drive through!! Oh and we waited so long the button reset! I know most Sonic’s are on the slower side but the cars in the drive thru were clearly getting their orders taken. We left with out ordering.
- ALAbby LoweryJan 2, 20261.0We waited 20 minutes just to have our order taken. Then we waited almost another 30 minutes to get our food when there are people behind us in drive-through getting their foods before us and then on top of that we had to push the button again then they brought up they brought off the food and then tried to charge it again, even though we stated clearly and tried to show them that we were already charged for the food, I work in the food business. I understand that it gets busy things happen… it’s ridiculous that they literally forgot that we were there. Definitely poorly managed this evening
- FFFaith FrasierDec 21, 20251.0My boyfriend and I ordered ahead on the app, drove up, checked in, and proceeded to wait 25 min. We then push the button (because we are the only people here at this point) and ask where our food is and had the most rude worker. 10 minutes later she brings out our food with an incredible attitude and our drinks filled to the top with ice as if it was our fault they forget our order.
- KHKaren HuffNov 4, 20252.0Kiosks do not work properly, orders frequently wrong.
- LDL DOct 29, 20251.0Asked for a tip