Kolache Factory

4.4
268 reviews

About

RestaurantBakeryCoffee ShopCafeCatererBreakfast RestaurantBrunch Restaurant
Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy breakfast, lunch, and snack attack cravings. A modern take on a European classic, our sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time- honored kolache-making traditions. Each day, our master bakers make our dough using the finest, freshest ingredients and also prepare artisan croissants and muffins that complement our fresh-brewed coffee from Katz. When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save time at kolachefactorytogo.com.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Kolache Factory
1500 Research Forest Drive, Shenandoah, TX
77381, United States

Hours

Reviews

4.4
268 reviews
5 stars
185
4 stars
45
3 stars
10
2 stars
8
1 star
20

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the kolaches, although there were complaints about food quality and incorrect orders.

Customer Service

Service experiences varied widely; some customers reported excellent service while others faced issues with staff communication and order accuracy.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Promotions and Coupons

Many customers expressed frustration over the inconsistent honoring of promotions and coupons at this location.

Staffing Issues

Several reviews highlighted staffing shortages and issues with employee training, leading to poor service experiences.
  • AL
    Adrian Livescu
    Nov 7, 2025
    1.0
    The most terrible Kolache Factory I’ve been too. They are not all created equal. To start, the floors, seating, counters, and even windows were filthy! The Kolaches are smaller than at any other location, dry, and hard! The lady at the counter seemed to be bothered when I asked to have the different Kolaches in separate bags (I had to ask for a marker to mark my own bags). Half the order was heated to the point where they still couldn’t be eaten 20min later and the rest were cold. They didn’t have whip cream and only 1 kind of juice. Overall terrible experience. If you can’t do it the right way don’t do it at all. Hopefully places like this shut down so a better business can take its place!!
  • NA
    Nonesuch Arms
    Oct 18, 2025
    1.0
    This place is gone extremely downhill over the past few years. They stop making fresh kolaches early in the morning, they sell out of the cream spinach every day and will not make more even if they are open for 4-5 more hours. The place is often dirty, without a clean place to sit if you want to dine in. The staff at the counter barely speak English, and at times are unable to communicate in the most basic way to understand an order. Long gone are the days when this place had any sort of customer service, fresh kolaches, or was a place that anyone would actually want to step inside of.
  • SH
    Shane Hewett
    Jul 29, 2025
    5.0
    The perfect breakfast spot!
  • IT
    Isis Tovar
    Jul 8, 2025
    5.0
    Es la primera vez que estamos de visita en Texas y la verdad nos escanto el lugar.La atención excelente 👌, la comida buenisima ,el ambiente muy limpio.Recomendado 100%
  • EE
    ENK
    Jun 29, 2025
    1.0
    The labels are very misleading for someone who has allergy. Some with cheese without labelling and causing serious allergy issue. The one at counter is not helpful. Updated: thanks Dawn for your response. Here are the examples: Korean beef croissant, Texas hot polish sausage. On the display, There are some items clearly labeled with cheese and some are not even they have cheese in them.

Frequently Asked Questions About Kolache Factory

Does Kolache Factory accept reservations?

No, Kolache Factory does not accept reservations.

What are the operating hours of Kolache Factory?

Kolache Factory is open Monday through Saturday from 6:00 AM to 2:00 PM and on Sunday from 7:00 AM to 2:00 PM.