Buffalo Wild Wings

3.8
1644 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
19075 I-45 South, Shenandoah, TX
77385, United States

Hours

Reviews

3.8
1,644 reviews
5 stars
791
4 stars
336
3 stars
169
2 stars
76
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly, with some servers receiving high praise for their attentiveness and friendliness, while others were criticized for poor service and lack of attention.

Food Temperature

Multiple reviews mentioned issues with food temperature, specifically that wings and other items were served cold or not hot enough.

Consistency

Customers noted inconsistency in food quality and service, with some visits resulting in great experiences while others were disappointing.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the sports vibe and others noting cleanliness issues and unpleasant odors.

Staff Recognition

Several servers, particularly Marissa and Natalie, were highlighted positively for their exceptional service, contributing to repeat visits.
  • CD
    Chloe Dow
    3 days ago
    1.0
    I didn’t go in here but simply called for a job reference to 2 different locations and they were extremely HATEFUL. The first location (conroe) the manager John was nice but the kid that answered the phone was nothing short of rude, count me on hold before I even finished my sentence and sounded like he all out hated life and being at work, The Shenandoah location manager answered the phone, also one word answers, rude and hung up the phone before I was even done talking. Do better, I haven’t been in but once and here in conroe, and I won’t go to any of them now. Manager to manager- DO BETTER
  • CW
    Chris Williams
    Nov 15, 2025
    5.0
    Shocked I’m leaving this review with how bad it’s been the last 15 years but this was the first time in those 15 years that BWW felt like its old self again. Wings were cooked well, sauced well and tasted great. The service was awesome and Sanorah did a great job, checked on us multiple times and everything went about as good as it can get. I normally get a craving 1-2 times a year for the old BWW and will try it again, usually being left disappointed. But we finally had the experience I’ve missed since high school.
  • TH
    The Hammer Hammer (The Hammer)
    Nov 15, 2025
    5.0
    I love this BWW location! Staff is absolutely friendly and very unhelpful. The food is always great and on point with the flavors you've come to expect. Their wings especially are always a great treat. The sauces keep you wanting to lick your fingers. I can't imagine anyone not having tried BWW before but if you haven't, DO, if you're in The Woodlands area make this location your go to BWW!
  • HB
    Hasan B
    Oct 30, 2025
    1.0
    Got to go order. Was quick picked it up within 15 min of ordering. Wings cold. Wedges cold and inedible. Smelled and tasted like they’d been refried numerous times then left out for some sucker (me) to pay money for them. I would be embarrassed to serve this. I tossed it all away. Waste.
  • ZH
    Zach Hirsch
    Oct 26, 2025
    3.0
    Told the receptionist we preferred a booth, twice, but was sat at a table. Asked to be moved to the patio, which mine as well been on the other side of Texas. From there the service was luke warm at best, 2 of the 4 dished had what could have been undercooked or low quality chicken. No refills, was there over an hour. Everyone was nice, but they all seemed out of sync.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Shenandoah specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Shenandoah?

The restaurant is open every day from 11:00 AM to 2:00 AM, with a short break from 2:00 AM to 11:00 AM.