McDonald's

3.8
1782 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1235 N Main, Shamrock, TX
79079, United States

Hours

Reviews

3.8
1,782 reviews
5 stars
758
4 stars
410
3 stars
286
2 stars
126
1 star
202

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food quality, such as cold or improperly prepared items.

Cleanliness

Several reviews mentioned dirty bathrooms and dining areas, impacting the overall experience.

Order Accuracy

A significant number of customers experienced incorrect orders or missing items.

Positive Experiences

Despite the negatives, some customers praised friendly staff and enjoyed their meals.
  • VA
    Vicki Arndt
    Nov 18, 2025
    5.0
    Great staff, good fresh food nice temperature and clean.
  • RF
    r f
    Oct 31, 2025
    5.0
    Came in halloween night and the crew here is awesome. Food cooked perfect. Clean in store. Great attitude. The manager is nice. Online ordering didnt work but inside screen worked.
  • WR
    Wade Rathbun
    Oct 27, 2025
    3.0
    Mcdonalds have lost that personal feeling. The walk restaurant is often ignored, because they served drive through faster. They are focused on moble phone apps. So, service is in decline at most McDonald's from West to East Coast. First hand experiences
  • WB
    Wisdom Bell
    Oct 16, 2025
    1.0
    Shamrock TX McDonald's: The customer service was TERRIBLE!! The guy at the window where you pay didn't instructed us which window to go to next (seeing that there was 3 windows). When we finally figured out which window to pull up to, the lady proceeded to give us another persons order. When we told her she didn't give us the right order she kinda got irritated. We told her what we had and she gave it to us. We then proceeded to ask her if she had apples and nuts for our oatmeal (as most McDonald locations have) she rushed us off and told us that they didn't have any. The oatmeal was thick and dry! You could flip the cup upside-down like a Dairy Queen Blizzard. As stated at the beginning of this review the costomer service was TERRIBLE!
  • JO
    Julio Ortiz
    Oct 15, 2025
    1.0
    whatever happened to serving food on aa tray? doesn't the table locator says the food will be brought to you? is Macdonald kidding about that? I stated I was dinning in as I ordered using the kiosk the food was prompt, no a surprise, I was the only one at the restaurant . I was handed a bag and had to beg for my cup. empty restaurant and they had to shout my number like it was bingo night? I was 15 steps away. i can grab my food and go, thats not the problem. they advertise a service then that you like insignificant once they have your money

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Shamrock, TX?

McDonald's in Shamrock, TX is open from 5:00 AM to 11:00 PM Monday through Saturday and 6:00 AM to 11:00 PM on Sundays.

When is the delivery service available at McDonald's Shamrock?

Delivery is available from 5:00 AM to 10:00 PM Monday through Wednesday, 5:00 AM to 11:00 AM on Thursday, and 6:00 AM to 10:00 PM Friday through Sunday.