McDonald's

3.8
1796 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1235 N Main, Shamrock, TX
79079, United States

Hours

Reviews

3.8
1,796 reviews
5 stars
764
4 stars
412
3 stars
286
2 stars
127
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, with instances of rudeness and lack of assistance from staff.

Food Quality

Customers frequently reported issues with food quality, including cold items and incorrect orders.

Cleanliness

Several reviews mentioned dirty bathrooms and dining areas, impacting the overall experience.

Order Accuracy

Numerous customers experienced problems with order accuracy, receiving incorrect items or incomplete orders.

Speed of Service

While some customers praised fast service, many others complained about long wait times, especially in the drive-thru.
  • DL
    David Lemons
    2 days ago
    5.0
    love the app now that I am used to it. friendly staff and nice location 👌
  • DM
    Dana Mordecai
    5 days ago
    1.0
    Worker was lounging in a booth chatting with other people, didn’t acknowledge customers coming in or standing at the counter.
  • SI
    Stephen Mason II
    Dec 28, 2025
    4.0
    It's McDonald's...
  • ID
    Inderpreet Deol
    Dec 11, 2025
    1.0
    Google show they open at 5:00 AM, but it's 5:08 AM now. The drive-thru is open, but the doors are still closed.
  • ZR
    Zach Rodriguez
    Nov 30, 2025
    1.0
    Horrible education and training of staff here I had a problem with my order through the app and asked the manager and employee for assistance . Both did not show any effort to help resolve the problem so I explained in detail what had happened and if they would mind ringing me up on the regular register. One replied “I on no how do dat” I ain’t helpin you nun” The other said I can’t help you . So I waited at McDonalds for 15 minutes to find out my order had been cancelled for some technical glitch my rewards taken and the employees and manger on duty would not at all help me resolve the issue or ring me up . I’m a truck driver I stop at Many McDonald location never have I ever seen so much incompetence in one location. Do not eat at this location guys if this is how their customer service is I could only imagine the sanitation and food quality here

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Shamrock, TX?

McDonald's in Shamrock, TX is open from 5:00 AM to 11:00 PM Monday through Saturday and 6:00 AM to 11:00 PM on Sundays.

When is the delivery service available at McDonald's Shamrock?

Delivery is available from 5:00 AM to 10:00 PM Monday through Wednesday, 5:00 AM to 11:00 AM on Thursday, and 6:00 AM to 10:00 PM Friday through Sunday.