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McDonald's

3.8
(1807 reviews)
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Business Details

1235 N Main, Shamrock, TX
79079, United States
(806) 256-2567
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1235 N Main, Shamrock, TX
79079, United States

Hours

Reviews

3.8
1,807 reviews
5 stars
770
4 stars
413
3 stars
286
2 stars
127
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some praising hot and fresh items while others complained about cold, stale, or poorly prepared food.

Cleanliness

Several reviews highlighted dirty bathrooms and dining areas, indicating a need for better sanitation.

Management Concerns

Customers expressed dissatisfaction with management and staff training, citing incompetence and lack of support for employees.

Positive Experiences

Despite the negatives, some customers had positive experiences with friendly staff and good food, particularly at specific times.
  • MM
    Matt Morris
    Feb 22, 2026
    1.0
    Ordered online. Arrived before close. The employees ignored me! This happened to the car ahead of me also! Was able to cancel my order and was told I will get my money back in 1 to 7 days... Can only assume this place is horribly managed
  • AL
    anna laura
    Feb 16, 2026
    1.0
    food was horrible. made me feel so so sick. the service is also horrible, we had to wait atleast 20 minutes to get our food.
  • PC
    Paul Chasten
    Feb 12, 2026
    5.0
    The chicken fried steak was delicious just like others have said
  • BC
    Bryan Conlee
    Feb 9, 2026
    5.0
    No issues, was a standard McDonald's experience
  • ME
    Mario Esparza
    Jan 18, 2026
    1.0
    Come here if you're ready to wait no less than 30 minutes for a McChicken! And please wear a mask when going to the restroom, the air freshener must be filled with poop cause it always stinks in there so bad it literally makes the whole restaurant smell. Honestly needs better management
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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