Panera Bread

Reviews

• TB

  Taylor Bell

  Nov 11, 2025
  4.0
  Yo, first time eating at Panera in years! What a disappointment. Service was okay, not great. Food was not good at all. Soup and sandwich was honestly like prison food. I wouldn't know what prison food tastes like but I envision if I were locked up, they would be serving Panera soup and sandwich 😂. Soup was slop and sandwich was less than flattering. - eSIM Studios YouTube Channel
• RM

  Reese Mc

  Nov 4, 2025
  2.0
  Everything always looks better on the app. I was really disappointed with the new crème brûlée latte — I ordered it iced, and it honestly just tasted like a watered-down iced coffee with no flavor at all. I should’ve known better than to get an iced drink here. I also tried the new ham Benny, which was fine but tasted just like a regular ham, egg, and cheese croissant — nothing special. We got a bacon croissant as well; it looked like a bit of a mess but at least it tasted good. For nearly $30 for two breakfast sandwiches and two drinks, I expected a more elevated experience. Unfortunately, it just fell flat and left me underwhelmed. 👎🏼
• JB

  Jason Blum

  Oct 23, 2025
  1.0
  Don't order from this Panera on UberEats. They have consistently every online order I've ever done. I either receive the wrong sandwich or I am missing multiple items.
• LO

  Leo Ortiz

  Oct 22, 2025
  5.0
  Clean great food
• CM

  Charly Manow

  Sep 16, 2025
  1.0
  There was a time when Panera Bread was known to myself as a vibrant, and sofisticated bakery and eatery. The service used to be helpful, happily given and courteous. Today, I was surprised by what I found at Panera Bread at The Forum. A cashier very much unhappily serving the customers, so I opt to utilize the self-serve kiosk, ordering a cup of coffee, a cranberry chicken sandwich and a chocolate croissant. As I was directed to the pick-up kiosk for the cup of coffee, allI saw was mayhem, a bunch of young workers trying to expedite orders left and right, not very friendly one asked me, "how can I help you?" In a tone of, "you are bothering me with your presence", one handed me a cup for the self-serve coffee and to my surprise all the carafes with different flavors of coffee were cold to the touch! The half and half was almost empty and I grabbed the last 4 packages of brown sugar available. I dare not ask anyone to reheat the coffee for me, so I returned and finished filling my cup with which ever carafe had the warmest coffee in it. I proceeded to find a booth, which I had to grab a few napkins and cleaned not only the table top but the seats as well, full of crumbs from a previous patron. The best part of Panera Bread, was the quietness and tranquility it brought to me. The subtle sounds of the kitchen staff preparing orders, the laughter of other patrons with a now and then scream of a child, the buzzing table beeper letting each of us know our order was ready for pick-up. Well, all I could hear today was mostly a worker, possibly the manager or assistant manager, screaming out guests names as if we were in some king of whole-in-the-wall New York dinner. Don't get me wrong, she was doing her job, she was actively trying her best to get the orders off the counter to perhaps what were customers not paying attention to their text message to pick-up their order, she was simply making more room for the cooking staff to finish their load in a timely manner. But in the process, the whole charisma of Panera Bread was lost! My sandwich is no longer what I remember, now the cranberry and turkey salad from any local HEB supermarket taste much better than what I was eating. My usual favorite pastry, warmed up for me and served in a plate with a fork and knife was given to me in a to-go brown bag as if the rest of my order wasn't dine-in. When I got to my pastry I noticed it was cold to the touch, so I asked for it to be warmed up for me. I was directed to the microwave, under the self-serve coffee bar so that I could do it myself. Given the explanation that since I already took it to my table they could no longer return it to the kitchen, I said "ok, thank you", just to see both the yelling worker and the kitchen staff just looking at me as if I was wrong to even ask! As I sit here, eating my lunch, I see the filthy booth I'm in and can't help to fill grossed out of even eating here. The prices are still high for any meal or bakery item here, but I come to Panera Bread for the whole experience I'm accustom to pay for. Let's be honest, there is nothing outlandish about the meals or baked goods here, I come for the treatment and I know it reflects on the high prices I pay to eat here. But now? The high prices are simply not worth the treatment of sitting here and eating a meal! The pastries here are comparible to any Central Market or Whole Foods, Panera Bread is not the only one serving pastries. So now, I will think about returning to Panera Bread twice before actually choosing it as my go-to spot for good hearty goods or bake goods. So sad to see such a booming and happy place go to this low expectations. Is it the actual staff working here or the lack of enough staff being given to the location by corporate? I'd say it's corporates fault for over working the staff and not providing sufficient members to do the clean-up of the tables, fill up of the coffee and cold beverage bars and so forth. That yelling lady? She is a team player, when all past, I could hear her congratulating her staff with a, "great job everyone!"

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