Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Inconsistent food quality was reported, with some customers receiving cold or stale items, while others praised the freshness.
Cleanliness
The restaurant's cleanliness received mixed feedback, with some noting it was clean while others reported dirty tables and unsanitary conditions.
Positive Experiences
Despite the negatives, several customers expressed satisfaction with their meals and the friendliness of certain staff members.
JS
Jacob Sauceda
Jan 3, 2026
1.0
First of all french frys were old and hard hamburger was thrown together not prepared nicely could be because Management is mean and rude to there employees tonight manager telling employees to go home rudely in front of customers going into back yelling at the employee, thats not how managers should treat there employees also a manager that throws my bag on the takeout table thats very unprofessional. Melinda is the manager that needs removal from spot. I would be gladly to take her position.
KK
kobey
Dec 12, 2025
1.0
To be honest, I just want to start off my review with saying that I am a regular customer here and having come here. For quite some time, they decided to change some things. And I truly understand change is needed. At some point in a business to continue with the world that we're living in, but I was just there last week. And ordered a biggie bag of course, and asked for some extra barbecue sauce. And I was not charged for this sauce. But then when I came in a couple days later, I just ordered a large fry and asked for some sauce with it. I was told it's going to be 50 cents per condiment. Which is insane? So I spent a $1.50 extra to get some sauce. Waited for you know probably about 2 minutes. You know, I will say they're come out for their food is very quick individuals not wearing gloves or anything that I could see while touching my frog. My eye is very disgusting. You know, satisfactory and unsanitary to the lease. Then, while waiting for my food and another individual, I guess to order before me went up. To get their food at the counter and asked for an extra condiment of ranch and the individual. Just gave it to them and said, you know, usually it's about 50 cents, but didn't it charge them? But they charge me for my condiments. That is insane. The employee at the front desk I asked her so I thought you were charging 50 cents per condiment, and she said, yes. I did charge them in an angry manner and pointed at the screen. Like, I'm gonna know what that means. This individual then shook her head at me and started mumbling under her breath. And while walking out the door I could hear her say to a new customer, it's been such a long day while walking. Wiping tears away from her face.Unfortunately, you know I am so sorry that your day has been very tough.But I am a customer that is paying for things, and I don't need to have attitude towards me.I then contacted this store about five minutes later and spoke to the manager.This manager gave me attitude as well.So it seems like they don't really have that many things going on there.And it wasn't too busy when I walked in.Probably three or four cars in the drive through and one person in the dining place.I just think this is very insane that i'm paying a dollar fifty x.Should I get sauce after paying four dollars for fries?Just wanting to give my feedback
JD
J Dub
Nov 26, 2025
1.0
Food was not good at all. Vegetables tasted off.
Hopefully I don't get sick
AR
Alexis Reynolds
Nov 14, 2025
5.0
Burger could have been a little warmer
RT
Rachel Troy
Nov 14, 2025
5.0
Wendys you should be proud of the employees working at this establishment! I went for breakfast and had a free seasoned potato with my order. I said at the order prompt that I had a free large seasoned potato on the app and would be using it when I got to the window to scan. but she took it as I wanted a small seasoned potato. And charged me for one. But when I brought it to their attention, they quickly gave me a refund for the potato and were so good about it. Wish all fast food places were like this.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for this Wendy's location in Seguin, TX?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 11:00 PM, and on Friday and Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's restaurant offer breakfast options?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is delivery available at this Wendy's and how can I order?
Delivery is available at this location. To check availability and order, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment methods are accepted at the Seguin, TX Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's in Seguin for questions or feedback?
You can contact the location directly at (830) 372-2802, call 888-624-8140, use Live Chat on their Contact page, or fill out the Customer Satisfaction Survey online.
Are there any Walmart stores near Wendy's in Seguin, TX?
Yes, there is a Walmart Supercenter, Walmart Auto Care Centers, and Walmart Vision & Glasses near this Wendy's location, convenient for shopping or automotive services before or after your meal.
What other dining options are nearby Wendy's in Seguin?
Near Wendy's you can find Taqueria and Juicy Fruits, a Tex-Mex and Mexican restaurant, offering diverse food choices in the area.
Are there any automotive-related services close to this Wendy's location?
Yes, nearby you can find Walmart Auto Care Centers and Zips Car Wash for automotive care and detailing services.
Is there a place to get mobile phone services near Wendy's in Seguin?
Yes, Metro by T-Mobile, T-Mobile, AT and T Store, and AT&T Store are nearby mobile phone and telecommunications stores.
What types of services besides dining can customers find near Wendy's on S Highway 123 Byp?
Customers can find a variety of services such as Minute Key for locksmith needs, Direct Auto Insurance, Walmart retail stores, Western Union money transfer, beauty salons like VIP Nails and Sport Clips, and furniture stores such as Buddy's Home Furnishings nearby.