Many customers reported poor customer service, including rude staff and incorrect orders.
Food Quality
Numerous reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several customers noted that the establishment was dirty and in need of maintenance.
Wait Times
Long wait times in the drive-thru and for food orders were frequently mentioned as a significant issue.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and had positive experiences with certain menu items.
TR
Taha Raja
Dec 9, 2025
4.0
Older DQ and customer service was not the best.. otherwise good was ok
ZH
Zachary Hicks
Dec 7, 2025
1.0
Been here twice because South Texas DQs are good. Both times this location has gotten the order wrong. Burgers were wrong, they forgot all the add-ons (bacon, cheese, jalapeños) gave the wrong size fries, so I paid ~$6 more for nothing.
If you like overpriced, sloppily made, plain soggy burgers.. this place hits the mark every time. If you prefer to receive what you pay for, try literally anywhere else.
TT
Theda Tolles
Nov 9, 2025
2.0
Could work on customer service a bit, I know they are always busy and short staffed and doing the best they can
FG
Forest Girl
Sep 19, 2025
1.0
What a dump! Dirty dairy queen. Sloppy service. Fountain drink machine broke. Ketchup machine low. Crass employees. Very seguin
MV
Matthew V
Sep 17, 2025
1.0
Worst DQ I've ever been to! Bad service and long waits for a burnt, thrown together sandwich yet somehow the food is cold.. How is it burnt and cold!!!! Never spending my money here again!
What are the operating hours of Dairy Queen at 1069 E Kingsbury St, Seguin, TX?
Dairy Queen at 1069 E Kingsbury St is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen in Seguin offer drive-through service?
Yes, this Dairy Queen location has a drive-through for convenient ordering.
Is there wheelchair accessible seating and facilities at this Dairy Queen?
Yes, the Dairy Queen at this location has wheelchair accessible entrance, parking, seating, and restrooms.
Can I order food for pickup or delivery from this Dairy Queen?
Yes, Dairy Queen offers both takeout and delivery services at this location.
Does this Dairy Queen location have a menu suitable for children?
Yes, they offer a children's menu to cater to younger customers.
Is coffee served at the Dairy Queen on E Kingsbury St?
Yes, this Dairy Queen location serves coffee.
Are there any nearby restaurants where I can dine before or after visiting Dairy Queen?
Yes, nearby restaurants include Taqueria Tequila Jalisco (Mexican/Texmex), Davila's BBQ (barbecue), and Zella's Liquors which offers food and drinks.
What nearby amenities are available if I need grocery or laundry services when visiting Dairy Queen?
Close to Dairy Queen, you can find Speed Queen Coin Laundry for laundry services and Arlan's Market for grocery shopping.
Are there wellness or medical services near the Dairy Queen location in Seguin?
Yes, nearby wellness and medical services include Pecan Country Chiropractic, Spine Center of Texas, and Body Balance Massage spa.
Where can I find nearby educational and community facilities close to Dairy Queen?
Educational and community places near Dairy Queen include Mercer-Blumberg Learning Center, Seguin Independent School District Central Office, and Victory Christian Center Seguin.