Dairy Queen

3.8
669 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Dairy Queen
967 East Court Street, Seguin, TX
78155-5820, United States

Hours

Reviews

3.8
669 reviews
5 stars
283
4 stars
166
3 stars
98
2 stars
41
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared items and incorrect orders.

Cleanliness

The restaurant received mixed reviews on cleanliness, with some praising it while others reported unsanitary conditions.

Friendly Staff

Several reviews highlighted friendly and helpful staff members, although this was inconsistent across visits.

Ice Cream Praise

Customers consistently enjoyed the ice cream and blizzards, often mentioning them as a highlight of their experience.
  • AJ
    Adam Jones
    Oct 8, 2025
    5.0
    Food was hot and fresh, even for late at night. Will definitely be a regular customer!
  • DV
    Dawn Vanderlin
    Sep 19, 2025
    1.0
    Extremely rude manager. Waited in the drive through 15 minutes for a BLT sandwich that never came and I knocked on the drive through window and was ignored by everyone inside. So, I drove around to the front of the store to go inside to speak to someone about my food. Excuses and lies. My sandwich had one tomato with lots and lots of cut up salad. Point is, I won't be spending my money at that Dairy Queen as it's gone to the pits over the last 4 years.
  • IB
    Ida Brown
    Sep 15, 2025
    4.0
    They didn't know how to make my simple dipped cone, but it tasted great.
  • CL
    Carla Pickerel Larson
    Aug 29, 2025
    5.0
    This is a very very clean store. I bought an ice cream cake for my husband's birthday. The people working there are very friendly.
  • BC
    Breanna Carter
    Aug 13, 2025
    2.0
    Im a 31 year old black woman and let me just say this the lady who is also black and works the drive thru she is very rude and unfriendly she does not have good customer service skills what so ever. I have gone to this location only twice as I have not been in seguin but a short 3 weeks. The 1st time I figured it was extremely early in the morning and she was just in a grogy still asleep mood the white guy who works with her very friendly and helpful. This 2nd visit I didn't see anyone except the chick again she rushes through you placing your order cuts u off while speaking slams the window after basically throwing your drink/food at you. I never write reviews but this time I went ahead and wanted to address how she should not be working with the general public especially if shes that hostile. What's worse is that I know my attitude could be far worse then hers if rubbed the wrong way so luckily for her she didn't irritate me too bad to the point that I got out of my car and said something. I even said thank you after she took my card and handed me my food and she slams the windows why customers are speaking. She needs a different job because her salty, dry, rude behavior is running customers off does not make a person want to come back.. read all the comments and u will see how many customers are speaking about her rudeness

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Seguin, TX?

Dairy Queen is located at 967 East Court Street, Seguin, TX 78155-5820, USA.

What are the operating hours of Dairy Queen during the weekdays?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Friday.