Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and incorrect orders.
Cleanliness
The restaurant received mixed reviews on cleanliness, with some praising it while others reported unsanitary conditions.
Friendly Staff
Several reviews highlighted friendly and helpful staff members, although this was inconsistent across visits.
Ice Cream Praise
Customers consistently enjoyed the ice cream and blizzards, often mentioning them as a highlight of their experience.
AJ
Adam Jones
Oct 8, 2025
5.0
Food was hot and fresh, even for late at night. Will definitely be a regular customer!
DV
Dawn Vanderlin
Sep 19, 2025
1.0
Extremely rude manager. Waited in the drive through 15 minutes for a BLT sandwich that never came and I knocked on the drive through window and was ignored by everyone inside. So, I drove around to the front of the store to go inside to speak to someone about my food. Excuses and lies. My sandwich had one tomato with lots and lots of cut up salad. Point is, I won't be spending my money at that Dairy Queen as it's gone to the pits over the last 4 years.
IB
Ida Brown
Sep 15, 2025
4.0
They didn't know how to make my simple dipped cone, but it tasted great.
CL
Carla Pickerel Larson
Aug 29, 2025
5.0
This is a very very clean store. I bought an ice cream cake for my husband's birthday. The people working there are very friendly.
BC
Breanna Carter
Aug 13, 2025
2.0
Im a 31 year old black woman and let me just say this the lady who is also black and works the drive thru she is very rude and unfriendly she does not have good customer service skills what so ever. I have gone to this location only twice as I have not been in seguin but a short 3 weeks. The 1st time I figured it was extremely early in the morning and she was just in a grogy still asleep mood the white guy who works with her very friendly and helpful. This 2nd visit I didn't see anyone except the chick again she rushes through you placing your order cuts u off while speaking slams the window after basically throwing your drink/food at you. I never write reviews but this time I went ahead and wanted to address how she should not be working with the general public especially if shes that hostile. What's worse is that I know my attitude could be far worse then hers if rubbed the wrong way so luckily for her she didn't irritate me too bad to the point that I got out of my car and said something. I even said thank you after she took my card and handed me my food and she slams the windows why customers are speaking. She needs a different job because her salty, dry, rude behavior is running customers off does not make a person want to come back.. read all the comments and u will see how many customers are speaking about her rudeness
Are children welcome at Dairy Queen and is there a children’s menu available?
Yes, Dairy Queen welcomes children and offers a children's menu along with high chairs.
What nearby medical services can customers access when visiting Dairy Queen?
Nearby medical services include Parker's City Pharmacy, Mission Pediatrics, and Dr. Michele Lopez-Glynn pediatrician offices, useful for families and individuals in the area.
What other dining options are close to Dairy Queen at 967 East Court Street?
Nearby dining options include Jack in the Box and Rusty Rooster for customers seeking different fast food choices in the area.
Are there any convenient services near Dairy Queen for shopping or errands?
Yes, nearby services include CVS Pharmacy y más for groceries and pharmacy needs, and UPS Access Point location for shipping and courier services.