When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Schertz FM 3009. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported long wait times for food, incorrect orders, and poor customer service from staff.
Food Quality
There were mixed reviews on food quality, with some customers praising the wings while others complained about undercooked or poorly prepared items.
Staff Performance
While some employees received praise for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and poor management.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and issues with food safety.
CB
C B
Jan 5, 2026
5.0
I had an issue with trying to use a debit card to place an order online so I went into Schertz Wingstop to place the order. After placing the order in the store, it seems although the online order didn't want to process my order it locked up funds on my debit card, preventing me from using the debit card to fully pay for the in store order. David, the in store manager recognized this issue and told me my debit card balance would be restored in a couple hours, therefore he comped my in store order. Sure enough, after checking my debit card balance two hours later the locked up funds were removed and my debit card balance was restored. Thank You David for providing outstanding customer support in this matter!!!
MN
Michael Newsome
Dec 24, 2025
1.0
The wings that we receive had barely any sauce on them. If not, none at all, they looked very undercooked and didn't feel safe to eat. So we had to cook them longer. We could have just kept our money and did it. Ourself.
JS
Jason Straughan
Nov 28, 2025
1.0
Messed up the order as usual. Then when we return to get it fixed, they mess it up again. I think they do this on purpose. It happens too often. Never returning after this one. Too much.
QA
Quinnetta Alvarenga
Nov 23, 2025
5.0
Only reason I’m giving today a 5 ⭐️ is because RACHEL AND THE BLACK DUDE WITH THE LOOONG DREADS are working today 11/23/25 and everytime they are in there by themselves ( especially the dude) the food is amazing .. I mean FRESH COOKED PERFECTLY AND EXACTLY HOW YOU ORDER IT !! On the other hand them kidssss that work in there food be horrible not tasteful at all $20 is a lot for food that I’m not going to even enjoy !! So if I see kids in there I won’t even waste mine time .
CG
Camilo Guzman
Nov 15, 2025
1.0
This place is extremely slow! We placed an order at 5:58pm and it said it will be ready in 27-32mins. Its been over an hour and still waiting on the order.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Schertz FM 3009?
You can order classic or boneless wings as well as tenders with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the opening hours for Wingstop Schertz FM 3009?
Wingstop is open daily from 10:30 AM. On Friday and Saturday, it stays open until 1:00 AM, and from Sunday to Thursday, it closes at midnight.
Does Wingstop Schertz FM 3009 offer delivery and pickup?
Is there a drive-through service available at Wingstop Schertz FM 3009?
No, Wingstop Schertz FM 3009 does not have a drive-through service; it is closed for drive-through every day.
How can I place an order for Wingstop Schertz FM 3009?
You can order online for carryout or delivery through their website or via their app available on iOS and Android platforms.
What payment methods are accepted at Wingstop Schertz FM 3009?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards as payment options.
Where is Wingstop Schertz FM 3009 located?
It is located at 6044 FM 3009 Ste 280, Schertz, TX 78154, United States.
Are there any places to visit near Wingstop Schertz FM 3009?
Yes, nearby places include Emler Swim School, Mattenga's Pizzeria, La Quinta Inn & Suites Schertz, and Quality Urgent Care, which you might find useful or interesting before or after your meal.
Is there a hotel nearby if I need accommodation near Wingstop Schertz FM 3009?
Yes, La Quinta Inn & Suites Schertz is a nearby hotel where you can stay and is conveniently close to Wingstop.
Can I combine a visit to Wingstop Schertz FM 3009 with some shopping or errands?
Absolutely, Four Oaks Plaza shopping center and Schertz Supercenter are near Wingstop, providing options for shopping and errands before or after your meal.