Wingstop

3.6
452 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Schertz FM 3009. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
6044 FM 3009 Ste 280, Schertz, TX
78154, United States

Hours

Reviews

3.6
452 reviews
5 stars
204
4 stars
84
3 stars
35
2 stars
21
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food, incorrect orders, and poor customer service from staff.

Food Quality

There were mixed reviews on food quality, with some customers praising the wings while others complained about undercooked or poorly prepared items.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and poor management.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and issues with food safety.
  • CB
    C B
    Jan 5, 2026
    5.0
    I had an issue with trying to use a debit card to place an order online so I went into Schertz Wingstop to place the order. After placing the order in the store, it seems although the online order didn't want to process my order it locked up funds on my debit card, preventing me from using the debit card to fully pay for the in store order. David, the in store manager recognized this issue and told me my debit card balance would be restored in a couple hours, therefore he comped my in store order. Sure enough, after checking my debit card balance two hours later the locked up funds were removed and my debit card balance was restored. Thank You David for providing outstanding customer support in this matter!!!
  • MN
    Michael Newsome
    Dec 24, 2025
    1.0
    The wings that we receive had barely any sauce on them. If not, none at all, they looked very undercooked and didn't feel safe to eat. So we had to cook them longer. We could have just kept our money and did it. Ourself.
  • JS
    Jason Straughan
    Nov 28, 2025
    1.0
    Messed up the order as usual. Then when we return to get it fixed, they mess it up again. I think they do this on purpose. It happens too often. Never returning after this one. Too much.
  • QA
    Quinnetta Alvarenga
    Nov 23, 2025
    5.0
    Only reason I’m giving today a 5 ⭐️ is because RACHEL AND THE BLACK DUDE WITH THE LOOONG DREADS are working today 11/23/25 and everytime they are in there by themselves ( especially the dude) the food is amazing .. I mean FRESH COOKED PERFECTLY AND EXACTLY HOW YOU ORDER IT !! On the other hand them kidssss that work in there food be horrible not tasteful at all $20 is a lot for food that I’m not going to even enjoy !! So if I see kids in there I won’t even waste mine time .
  • CG
    Camilo Guzman
    Nov 15, 2025
    1.0
    This place is extremely slow! We placed an order at 5:58pm and it said it will be ready in 27-32mins. Its been over an hour and still waiting on the order.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.