Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
3,377 reviews
5 stars
1,716
4 stars
673
3 stars
328
2 stars
192
1 star
468
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or missing items in their orders, leading to frustration and dissatisfaction.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rude or unprofessional behavior.
Food Quality
There were numerous complaints about cold or stale food, with some customers expressing disappointment in the overall quality compared to previous visits.
Speed of Service
Several reviews highlighted slow service times, particularly during busy hours, leading to long waits for food.
Cleanliness
Some customers mentioned cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.
- AAAnthony AguilarDec 31, 20251.0Ordered the breakfast on the bun meal. No cheese. They added cheese. Trough the meal in the trash
- LTLydia TenorioDec 22, 20251.0Horrible! Got our food and drove home only to be missing a sandwich. Called and said they would redo order...however, got there and received missing sandwich...offered to large the order and offered a shake or brownie...asked about compensating for hardship to drive back to pick up order and that was all they could offer...Good Customer Service should have either given the entire order or sandwich free! Come on...after looking at other reviews...looks like they miss out on orders often. This was our dinner and it surely shotchanged our time and took the enjoyment of looking forward to a Whataburger meal...you can do better with customer satisfaction!
- JJJimboDec 6, 20251.0I got off work too late to cook so I was tired and decided to bring home some fast food. I went thru drive thru. They were clear and knowledgeable and read my order back to me. However at the windows the food came out in a decent amount of time but the fries had been sitting under the heat lamp. It was around 6 or 7 pm so I didn't trip. Admittedly, I didnt check the food before I drove off. When I made it home my apple pie and and an order of French fries were missing. I called the store asked for a manager and gave the my ticket number and told them what was missing from my drive thru order and asked if they could refund my card for those two items. The manager told me that she couldn't break that out and would have to refund the whole ticket. She told me that I would have to come back up there so that she could give me those items. I was very agitated to have to spend my time and fuel to do something again that wasn't done properly the first time. So for the sake of my time and fuel I let them keep my fries and pie. I charged it to the game as we Gen Xers like to say. At the end of the day the manager was not a leader she came across to me to be flustered and out of her depth. She seem relieved that I was willing to get off the phone. I can't get away with that at my job and that is the hard earned money that I used to pay for items that I never received and that is Un-American.
- DSDuaine SuarezDec 5, 20255.0Friendly service!
- PLPatty LucioNov 11, 20253.0I ordered a bacon, egg and cheese meal thru the drive thru. I get to the window and am being handed something that I didn't order. The cashier takes my order again and asks me to move to the third window. After about 8 minutes she walks out and again tries handing me something I didn't order. Then a third person walks out and asks me for my order again. My order was brought out but the hash browns were old and hard. Definitely will not be ordering there again.
Frequently Asked Questions About Whataburger
Where is Whataburger located?
Whataburger is located at 5570 FM 3009, Schertz, TX 78154, USA.
What are the operating hours of Whataburger in Schertz?
Whataburger is open 24 hours a day, 7 days a week in Schertz. Note that holiday hours might differ.
Does Whataburger offer curbside pickup and delivery?
Yes, Whataburger in Schertz offers both curbside pickup and delivery services.
What is the history behind Whataburger?
Since 1950, Whataburger has proudly served big, made-to-order burgers using 100% pure beef, still family owned and operated with over 800 locations nationwide.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast, lunch, dinner, and late-night food.
Is Whataburger wheelchair accessible and family-friendly?
Yes, Whataburger has wheelchair accessible entrances, parking, seating, restrooms, high chairs, and welcomes children.
Can I find free parking at Whataburger in Schertz?
Yes, Whataburger offers free parking in a parking lot for customers.
What popular fast food options are near Whataburger in Schertz?
Nearby popular fast food restaurants include Wendy's, Jimmy John's, Arby's, and Subway, providing customers with alternative dining choices in the area.
Are there nearby shopping and personal care options close to Whataburger?
Yes, customers visiting Whataburger can also access local stores like Sally Beauty, Blush Nail & Lash, TGF Hair Salon, and Cato Fashions nearby for beauty and shopping needs.
What nearby services could be useful for Whataburger customers in Schertz?
Nearby services include financial institutions like Broadway Bank Schertz Financial Center, Air Force Federal Credit Union, and insurance agencies such as Nate Obregon - State Farm Insurance Agent, offering convenience for customers attending to errands.