Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including long wait times, inattentiveness, and rude staff.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, indicating a lack of attention to detail.
Food Quality
Several reviews mentioned issues with food quality, including cold or stale items and expired ingredients.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.
Mixed Experiences
While some customers praised the food and service, the overall sentiment leaned negative due to recurring issues.
DD
Diana Deas
4 days ago
5.0
My 14 yr old is neurospicy picky but he loves him some Wendys
JC
Joanna Cross-Chia
5 days ago
5.0
Best Wendy's in town!!
BP
Ben Piterson
Dec 31, 2025
1.0
About to die .
Stay away from this junk
Really poor customer service!!
Wendy’s is a history !
WV
William Villareal
Nov 7, 2025
1.0
Waited in line for help but employees couldn't be bothered. Luckily there are other places near
NN
nyx
Nov 4, 2025
1.0
Came to this location on October 24th around 7:30pm to pick up a quick dinner from the drive thru, and was ignored at the speaker by all employees for at least 10 minutes, and the car in front of me also waited at the window for the same amount of time, maybe even longer as they were still sitting there when I left.
I work in food service and I understand that things can take longer at night, especially if the location is busy, but being fully ignored while trying to order is absolutely ridiculous. I don't plan on coming back to this location again unless the service changes.
Food only gets a higher rating as it's been good the times I have been served.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for this Wendy's location in Schertz?
The drive-through is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Fridays and Saturdays.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Schertz, TX?
Delivery is available where offered; use the Wendy's app or visit order.wendys.com to check if delivery service is available at your address.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Schertz Wendy's for feedback or questions?
You can contact this Wendy's directly at (210) 305-5106 or provide feedback via their online Customer Satisfaction Survey or Customer Care team through their Contact page.
Where can I find the menu and prices for this Wendy's location?
Menu and pricing information can be found on order.wendys.com or the Wendy's mobile app after selecting this location.
Is this Wendy's location in Schertz open for dine-in and drive-thru?
Yes, the location offers dine-in and drive-thru services, but does not have curbside pickup or takeout.
Are there other fast food restaurants nearby this Wendy's?
Yes, nearby fast food options include Whataburger, Arby's, Subway, Jimmy John's, Pollo Tropical, and Taco Palenque, ideal for exploring different cuisines or quick meals before or after your visit.
How can nearby convenience stores help during my visit to Wendy's?
Convenience stores such as Corner Store, Circle K, and Valero nearby can be useful for quick stops to grab essentials, fuel, or coffee before or after your meal at Wendy's.
What local services and shops are near Wendy's that might interest customers?
Nearby you can find services like Bitcoin Depot ATM, Kumon tutoring center, Goodwill thrift store, Sally Beauty supplies, and beauty salons like TGF Hair Salon and Blush Nail & Lash for shopping or appointments around your dining experience.