Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, inattentive staff, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including stale fries, cold food, and expired ingredients.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms.
Staff Attitude
Feedback indicated that staff members often displayed rude or unprofessional behavior, impacting the overall customer experience.
Drive-Thru Problems
The drive-thru service was frequently criticized for being slow and inefficient, with multiple reports of orders being wrong.
TW
tommy wolfe
Nov 10, 2025
1.0
ht on the order super slow and bad attitude!!g
WV
William Villareal
Nov 7, 2025
1.0
Waited in line for help but employees couldn't be bothered. Luckily there are other places near
NN
nyx
Nov 4, 2025
1.0
Came to this location on October 24th around 7:30pm to pick up a quick dinner from the drive thru, and was ignored at the speaker by all employees for at least 10 minutes, and the car in front of me also waited at the window for the same amount of time, maybe even longer as they were still sitting there when I left.
I work in food service and I understand that things can take longer at night, especially if the location is busy, but being fully ignored while trying to order is absolutely ridiculous. I don't plan on coming back to this location again unless the service changes.
Food only gets a higher rating as it's been good the times I have been served.
OO
Omar
Oct 20, 2025
1.0
No breakfast at 9:51am on a Monday, that's crazy drive thru on 10/20/25 told me at 9:51am that they're serving lunch now, I had to drive to McDonald's to get breakfast that's why the time stamp on the picture is 5 minutes later then when I posted wendy's denied serving breakfast at that time in Schertz, Tx
Really ridiculous, at least keep it until 10am which every other places does until 10am or 10:30am
CR
Celeste Rodriguez
Oct 20, 2025
2.0
Went through the drive through at night and they messed up my order I tried to get it fixed there was no worker in site I was yelling for them and no one showed up they were also drinking on the job cause there was a box of Beatbox alcohol by the food prep area will never come to this location again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Schertz, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Schertz, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (210) 305-5106.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Schertz Wendy’s serve breakfast?
Yes, this Wendy’s location in Schertz, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for this Wendy's location in Schertz?
The drive-through is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Fridays and Saturdays.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Schertz, TX?
Delivery is available where offered; use the Wendy's app or visit order.wendys.com to check if delivery service is available at your address.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Schertz Wendy's for feedback or questions?
You can contact this Wendy's directly at (210) 305-5106 or provide feedback via their online Customer Satisfaction Survey or Customer Care team through their Contact page.
Where can I find the menu and prices for this Wendy's location?
Menu and pricing information can be found on order.wendys.com or the Wendy's mobile app after selecting this location.
Is this Wendy's location in Schertz open for dine-in and drive-thru?
Yes, the location offers dine-in and drive-thru services, but does not have curbside pickup or takeout.
Are there other fast food restaurants nearby this Wendy's?
Yes, nearby fast food options include Whataburger, Arby's, Subway, Jimmy John's, Pollo Tropical, and Taco Palenque, ideal for exploring different cuisines or quick meals before or after your visit.
How can nearby convenience stores help during my visit to Wendy's?
Convenience stores such as Corner Store, Circle K, and Valero nearby can be useful for quick stops to grab essentials, fuel, or coffee before or after your meal at Wendy's.
What local services and shops are near Wendy's that might interest customers?
Nearby you can find services like Bitcoin Depot ATM, Kumon tutoring center, Goodwill thrift store, Sally Beauty supplies, and beauty salons like TGF Hair Salon and Blush Nail & Lash for shopping or appointments around your dining experience.