About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Schertz Subway® Restaurant at 1248 FM 78 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
335 reviews
5 stars
161
4 stars
73
3 stars
30
2 stars
15
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, lack of communication, and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong ingredients, leading to dissatisfaction.
Cleanliness
Some customers noted that the store was clean and well-maintained, while others expressed concerns about hygiene practices among staff.
Staff Attitude
Feedback indicated a mix of positive and negative staff attitudes, with some employees praised for their friendliness and efficiency, while others were criticized for being unhelpful or dismissive.
Online Ordering Issues
Several customers reported problems with online orders, including delays, incorrect items, and difficulty reaching staff by phone.
- CRchad romanDec 16, 20251.0Came in picking up a DoorDash with my cousin and the manager started yelling at me that we can’t use the public restroom unless we buy something, even though we we’re picking up a DoorDash order from the store. Manager followed me out the store and proceeded to provoke me in fighting as I was in my car leaving
- NMNessa MNov 25, 20251.0Honestly worst customer service I've ever experienced on the night of 11/24/25. Horrendous
- BGBri GraceNov 25, 20251.0My friend and I walked in 30 min before closing, we both work in customer service and figured 30 min would be enough time to make a sandwich. When we walked in the workers just stared at us and looked at each other. When we asked if it was too late to order a sandwich they didn’t respond, they just looked at each-other again. So we walked out. Not one word was said to us. If it was too late, they could’ve just said or responded to us when we talked. This happened the night of 11/24/25. Again I work in customer service and will serve someone until the last min lol.
- CKCandice KellyOct 21, 20255.0Maia was on point, came in last minute at the end of the night and she was super friendly with an amazing attitude. Always a breath of fresh air when people have impeccable customer service. This is not very common any more in the food industry especially fast food. Great job Maia!!!
- CJChristopher JohnsonSep 30, 20251.0Accidently ordered online for a different location. Showed up thinking it was here. Employee was absolutely rude with her approach and behavior towards me. I never accused them of losing my order. Very flippant. That woman deserves to be unemployed!
Frequently Asked Questions About Subway
What types of meals does the Schertz Plaza Subway serve?
We serve breakfast, lunch, and dinner with menu options including Footlongs, 6” sandwiches, wraps, salads, and cookies.
What are the operating hours for the Subway at 1248 FM 78, Schertz?
We are open Monday to Saturday from 9:00 AM to 11:00 PM and Sunday from 10:00 AM to 11:00 PM.
Does this Subway location offer online ordering and delivery services?
Yes, you can order online through our website or app, and choose in-store pickup, curbside pickup, or delivery.
Can I dine in at the Subway located in Schertz Plaza?
Yes, we offer dine-in service along with take-out options at our Schertz Plaza location.
Is catering available at Subway in Schertz Plaza?
Yes, we provide catering services to meet your needs.
Where is the Subway restaurant located at Schertz Plaza?
Our Subway is located at 1248 FM 78, Suite 107, Schertz, TX 78154 inside Schertz Plaza.
What are some nearby places I can visit before or after dining at Subway Schertz Plaza?
You can visit The Yogo Stop for ice cream or Boujee Bowls for smoothies nearby to enhance your visit.
Are there other dining options close to Subway in Schertz Plaza?
Yes, nearby options include Coney Island Hot Weiners, Chilangus Mexican Grill, and Domino's Pizza for varied tastes.
What nearby services are available if I need additional shopping or health care?
Close to Subway you will find Dual Arc Dental for healthcare, UR Ship and Print for shipping and printing, and Texy Nails for beauty services.
How can I contact the Subway in Schertz Plaza for questions or orders?
You can reach us by phone at +1 210-566-4274 or visit our website at https://www.subway.com.