Subway

3.8
332 reviews
Get DirectionsCallWebsite

Business Details

1248 FM 78, Schertz, TX
78154, United States
(210) 566-4274
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Schertz Subway® Restaurant at 1248 FM 78 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1248 FM 78, Schertz, TX
78154, United States

Hours

Reviews

3.8
332 reviews
5 stars
161
4 stars
73
3 stars
30
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their friendliness and efficiency, while others are criticized for rudeness and lack of professionalism.

Order Accuracy

Numerous reviews highlight issues with incorrect orders, both for online and in-store purchases, leading to customer frustration.

Cleanliness

Some customers noted that the store was clean and well-maintained, while others raised concerns about food safety practices and cleanliness of food prep areas.

Food Quality

While many customers enjoyed the food, there were complaints about skimpy portions and incorrect ingredients, affecting overall satisfaction.

Online Ordering Issues

Several customers experienced problems with online orders, including delays, missing items, and poor communication from staff.
  • CK
    Candice Kelly
    Oct 21, 2025
    5.0
    Maia was on point, came in last minute at the end of the night and she was super friendly with an amazing attitude. Always a breath of fresh air when people have impeccable customer service. This is not very common any more in the food industry especially fast food. Great job Maia!!!
  • CJ
    Christopher Johnson
    Sep 30, 2025
    1.0
    Accidently ordered online for a different location. Showed up thinking it was here. Employee was absolutely rude with her approach and behavior towards me. I never accused them of losing my order. Very flippant. That woman deserves to be unemployed!
  • TS
    Tyler Schlinke
    Aug 21, 2025
    3.0
    Server pulled out a short piece of bread. I said that bread looks a little short. Can you just add an extra scoop of tuna to make up for it. He said I will have to charge you extra. In life it’s important to get what you pay for and my wife has been shorted on her sub before. That’s why I’m leaving this review.
  • MM
    Michael Miles
    Aug 8, 2025
    1.0
    Ordered online came to pick up and the employees tell me they don't have my order after I waited for half an hour. Zero communication after, only to find out they had placed the ticket to the side and hadn't started the order after an hour of it being there. Will not be coming back to this terrible location.
  • GG
    GUY
    May 31, 2025
    2.0
    Terrible customer service didn’t seem like they want to be here but the first guy he was ok at best but the second guy terrible plus had headphones in there ears
Read more reviews on Google

Frequently Asked Questions About Subway

What types of meals does the Schertz Plaza Subway serve?

We serve breakfast, lunch, and dinner with menu options including Footlongs, 6” sandwiches, wraps, salads, and cookies.

What are the operating hours for the Subway at 1248 FM 78, Schertz?

We are open Monday to Saturday from 9:00 AM to 11:00 PM and Sunday from 10:00 AM to 11:00 PM.