Brand Certified
Papa Johns Pizza
3.3(257 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
790 Roy Richard Drive, Schertz, TX
78154, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(210) 658-9000
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/tx/78154/schertz/790-roy-richard-drive
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Schertz, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Schertz pizza for any occasion. Call us for pizza delivery in Schertz or stop by 790 Roy Richard Drive for carryout to order the best pizza in Schertz, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.3
257 reviews
5 stars
109
4 stars
33
3 stars
22
2 stars
19
1 star
74
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including wrong toppings and missing items.
Delivery Issues
Many reviews highlighted significant delays in delivery times, with some orders taking over two hours to arrive.
Customer Service
Feedback indicated inconsistent customer service experiences, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Food Quality
Several customers expressed disappointment with the quality of the food, mentioning cold pizzas, poor preparation, and lack of toppings.
Cleanliness Concerns
Some reviews raised serious concerns about cleanliness, including reports of unsanitary conditions and staff not following food safety protocols.
- CSCameron StewartFeb 15, 20261.0We’ve ordered from this location a few times, and they’ve always been eh okay. Tonight we placed an order for delivery and to say we were disappointed is an understatement. We didn’t receive our order until an hour and a half past the time we ordered. Which wouldn’t have been a big deal, but our order status initially said 20 minutes and then time just kept getting added after the order was placed. On top of that, the food arrived cold and completely inaccurate. We ordered 1/2 - pepperoni and jalapeño and the other half sausage. We received a pizza fully covered in jalapeños, and only 1/4 had pepperoni and sausage together. 3/4 was all cheese and jalapeño… very disappointing. Yes, I know I didn’t get a pic of the full pizza, but by the time we actually received our order we were STARVING.
- JSJenny SledgeJan 30, 20265.0Delivery driver Jayden was excellent very helpful and went above and beyond pizza was delivered before expected
- JSJohn SchiwitzNov 23, 20251.0Terrible had doordash driver deliver the food and it was a god awful experience. Food was made extremely poor, do not recommend ordering from here ever
- BBBrenden BNov 19, 20255.0This Papa John’s always delivers great service! The staff is super welcoming the moment you walk in, and they consistently get orders out fast once they’re placed. Always a smooth, friendly experience every time I visit!
- AAAlexanderOct 14, 20251.0Driver with the red pickup truck almost caused an accident and near damaged my car. Not sure if he should be driving. Pizza is alright though.
Brand Certified Facts from Papa Johns Pizza
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Certified March 01, 2026Yext Knowledge Graph
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