Brand Certified
McDonald's
3.5(2869 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
17480 I 35 N, Schertz, TX
78154, United States
Certified by McDonald's • Mar 01, 2026
(210) 651-9476
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,869 reviews
5 stars
1,085
4 stars
553
3 stars
441
2 stars
242
1 star
548
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, particularly from management.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
While some customers enjoyed the food, there were complaints about cold meals and poorly prepared items.
Staff Friendliness
Some staff members received praise for their friendliness and helpfulness, but this was inconsistent across reviews.
Cleanliness
The restaurant was noted for being clean, although some customers mentioned issues with the parking lot.
- VLVernon Long5 days ago1.0Freezing cold, no grown ups working here. Kids cracking jokes using fowl language not paying attention to why they are getting paid. Food was cold by the time we got it. Constant laughing, yelling and carrying on to the point of obnoxiousness. It was slow and we still waited long times for everything we needed. Felt like we had lunch in the local jr high without teachers. To top it off the bathrooms were filthy.
- ZKZeal King5 days ago1.0The service was horrible. I waited forever, and I didn't receive the correct order. I ordered a hot honey chicken sandwich, and received a bun with a random sauce and no chicken on it. JUST TOMATOES! I'LL NEVER BE BACK! DO BETTER!
- NRNikki RayFeb 25, 20261.0No wonder they are hiring managers. It took 30 min to get my mobile order the manager was rude blaming her employees, no apology and I didn't even get what I paid for!!!!! They don't answer the phone!!!! Absolutely unacceptable!!!!!!
- NLNathan LongFeb 17, 20261.0Went on the morning of Feb. 17 around 10;30ish. Ordered like normal, went up and payed. When I finally got to the 2nd window, I was handed the wrong order. They said they didn’t see my order and asked how long ago I made it, told them a couple mins ago.i found the receipt and it wasn’t mine, my order had two meals with two drinks. After a couple mins they said they refunded the money and redid the order. After they gave me the “correct order” it was missing half of it, staff seemed annoyed at this point. Finally got the missing items, but when we got home… realized we were missing the drinks, and the sauce packets we specifically asked for at the second window. This McDonald’s is ok most of the time, don’t know where the mixup happened but that was just a terrible experience.
- BMBenjamin MenchacaFeb 8, 20264.0Now lemme preface. This mickey ds usually gets it done right. They're my guys, I love what they do and they always do it with a smile. Come to today..... no straws, no napkins, no basket of fries!? Im distraught, blaming myself at this point. I know they can do better, and I know that they didn't mean it. But to err is human. Still gonna be back in a week im sure. Just know even the best slip up.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Schertz at 17480 I 35 N?
McDonald's Schertz is open 24 hours a day, 7 days a week.
Does McDonald's Schertz offer delivery services?
Yes, McDonald's Schertz offers delivery services 24/7, including same-day and no-contact delivery.
Can I use the drive-through service at McDonald's Schertz?
Yes, the drive-through at McDonald's Schertz is open 24 hours every day.
What payment options are accepted at McDonald's Schertz?
McDonald's Schertz accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there mobile apps available for ordering from McDonald's Schertz?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What services does McDonald's Schertz provide?
McDonald's Schertz provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Where exactly is McDonald's Schertz located?
McDonald's Schertz is located at 17480 I 35 N, Schertz, TX 78154, United States.
What nearby places can I visit before or after dining at McDonald's Schertz?
Nearby places include Lowe's Schertz hardware store, Blue Rhino Propane Exchange, Generations Federal Credit Union, and Filipinolicious restaurant, offering shopping, propane services, financial services, and diverse dining options respectively.
Is there a convenient store near McDonald's Schertz?
Yes, the Corner Store convenience store is located nearby for quick shopping needs.
Are there any entertainment or beauty services near McDonald's Schertz?
Yes, you can find Palm Beach Tan for tanning and skincare, Fantastic Sams Cut & Color for hair salons, and Family Leisure furniture store nearby for your beauty and leisure needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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