Dunkin'

3.9
426 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Schertz, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18384 Interstate 35 N, Schertz, TX
78154, United States

Hours

Reviews

3.9
426 reviews
5 stars
241
4 stars
55
3 stars
32
2 stars
25
1 star
73

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers frequently reported that popular items, especially donuts, were often out of stock or unavailable, leading to disappointment.

Service Quality

While some customers praised the friendly and helpful staff, many others experienced rude service and unprofessional behavior, particularly in the drive-thru.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the dining area.

Order Accuracy

There were numerous complaints about incorrect orders, with customers receiving the wrong items or poorly prepared food.

Management Issues

Customers expressed concerns about poor management practices, including inconsistent hours of operation and lack of staff training.
  • DS
    Dale Scherberger
    3 days ago
    5.0
    Great coffee experience
  • DM
    D M
    Nov 10, 2025
    1.0
    Where is this place cause I dont see it
  • CD
    Caiti Deasy
    Nov 5, 2025
    5.0
    Come here all the time, best service out of all of them.
  • GF
    Gerry F.
    Nov 2, 2025
    4.0
    There is a particular type of donut I like. Dunkin is the only place nearby I can get it. I have been to this location at least 7 times, and have only been able to get the donut I was hoping to buy a few, to only find they had none. They hadn't sold out...they just didn't have them. "We haven't made them yet", doesn't really cut it at 8:00 a.m. when the rest of the case is full of donuts. The last straw was today. Not only did they once again not have my fav, but the case was nearly empty. So I think the management of this location needs some work. The staff has always been nice and even apologetic when I walk out empty handed. Just very disappointing when you have your heart set on something.
  • MW
    madison whicker
    Oct 20, 2025
    1.0
    They claim they open at 4am but are never actually open at that time. It’s a complete waste of time even attempting to go there in the morning.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Schertz, TX?

Dunkin' in Schertz, TX is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.