Brand Certified
Dunkin'
3.8(434 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
18384 Interstate 35 N, Schertz, TX
78154, United States
Certified by Dunkin' • Mar 01, 2026
(210) 904-8124
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Schertz, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
434 reviews
5 stars
242
4 stars
56
3 stars
37
2 stars
24
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, slow service, and unacknowledged wait times.
Inconsistent Quality
Many reviews highlighted inconsistency in food and drink quality, with complaints about incorrect orders, stale items, and cold food.
Operational Hours
Numerous customers expressed frustration over the store not adhering to posted hours, often finding it closed during expected times.
Positive Staff Interactions
Despite the issues, several customers praised specific staff members for their friendliness and helpfulness, indicating some positive experiences.
Cleanliness Concerns
There were multiple mentions of cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
- PPPamJan 6, 20261.0Dunkin is failing at this location. Put a sign up if you’re not going to be open. 2 mornings in a row I have stoped by to pick up an order and no one is there. Change your store hours to reflect what you are able to do. I am taking my business somewhere else. Mind you I order dozens of donuts at a time.
- SPSeptember PattersonJan 2, 20263.0Slow drive through- go in.
- BPBen PitersonDec 31, 20251.0Very lazy personal. Bad management!!!!!
- CBchristopher brusichDec 24, 20253.0The food quantity needs to be bigger. The place is fundamentally a coffee shop, so it needs to stay open longer. Otherwise, the coffee is pretty good and highly recommended.
- AWAndy WebsterDec 20, 20255.0Good service. Convenient online order. Nice quiet atmosphere.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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