Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Santa Fe, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4202 Fm 1764 Road for the ultimate SONIC experience!
Customer experiences with service quality were mixed, with some praising friendly and helpful staff, while others reported issues with order accuracy and responsiveness.
Food Quality
Food quality received varied feedback, with some customers enjoying the taste and freshness, while others complained about cold items and incorrect orders.
Speed of Service
The speed of service was inconsistent; some customers noted quick service, while others experienced long wait times and delays.
Customer Experience
Overall customer experience varied significantly, with some expressing satisfaction with the atmosphere and service, while others reported negative interactions and dissatisfaction.
SW
Stacy Ward
Dec 2, 2025
1.0
To the individual on the headset that told my husband that you cannot substitute a shake for a soda with a meal, this is for you, Yes, you can get a shake as a substitute for the drink in a Sonic meal, but it will likely cost extra. It is a common request, and Sonic's ordering system allows for it. So, that being said charging per item to up price is a clever move. Also, our order wasn't even made correctly, but was charged correctly on the receipt. Noted. Sub par service at best.
JS
jacob snively
Nov 25, 2025
5.0
Great location. Staff is always friendly and quick.
MR
Mary Rosevear
Nov 5, 2025
1.0
Every time I drive in I get no reception and no loose coins in my change. This time she put it in my seat for me because I couldn’t. She gave me $3.00 from a $20 and no receipt so I have no idea what her name is or how much it was she did not ask me if I wanted my change. Sometimes I need that change to be able to eat. I am 74 year old woman with disabilities and a female Veteran service connected.
DI
Daniel Iacopelli
Nov 2, 2025
5.0
Sonic double smash pretzel burger was top shelf.
KG
Krystal Garcia
Sep 18, 2025
5.0
The employee name Madison was so helpful, very friendly, great customer service and over all very well at her job, I can't get over her great customer service 💕