McDonald's

3.9
1084 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12400 Hwy 6, Santa Fe, TX
77510, United States

Hours

Reviews

3.9
1,066 reviews
5 stars
490
4 stars
236
3 stars
161
2 stars
62
1 star
117

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

While some reviews praised friendly and fast service, many others highlighted rude staff and poor management.

Food Quality

Mixed feedback on food quality; some enjoyed fresh and hot meals, while others complained about cold food and incorrect items.

Cleanliness

The restaurant received positive remarks for cleanliness, although some reviews mentioned unsanitary conditions.
  • DN
    David Nunez
    Dec 30, 2025
    5.0
    I will tell y'all one special weapon y'all got she fast with the food and drinks she perfesonal her name is Paxton for real
  • LG
    lori gilchrist
    Dec 19, 2025
    5.0
    Loved my mcribb and fries and drink bought one for my mom she was so happy too!
  • CC
    Cornbread
    Dec 16, 2025
    1.0
    They didn't get my order right. Charged me for things I didn't order and i made a order with points and I was charged for that instead of taking my points.
  • AP
    amanda perez
    Dec 13, 2025
    1.0
    I went through the drive-thru and the employee at the first window gave me the wrong total. I handed her the exact cash, then she asked me for two more dollars. I told her to count it again, and after she did, she said “never mind, it’s fine,” closed the window, and didn’t give me a receipt. When I got to the second window, my order was incorrect. I ordered a homestyle burger with only meat and cheese and a strawberry banana smoothie, but I was given a homestyle burger made all the way and a strawberry shake. I asked for it to be corrected, and they said they fixed it. As I drove off, I checked my burger and it was still made all the way. I went back inside and asked again for it to be made correctly. They said okay, but when they gave me the new burger, it had only meat on it—no cheese. Overall, this was very disappointing service at my local McDonald’s.
  • PF
    Peggy Friesen
    Nov 19, 2025
    1.0
    Hadn't eaten all day, was really hungry, got home from work & wanted cheeseburger & fries. When I got my food & opened it there was not 1 speck of meat anywhere on the burgers. Was really pissed!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's Santa Fe, TX location?

This McDonald's location operates every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays for drive-thru service.

Does McDonald's Santa Fe offer drive-thru service?

Yes, this McDonald's has a drive-thru open from 5:00 AM to 11:00 PM daily, with Friday and Saturday hours extended to midnight.