Dairy Queen

3.8
474 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
1402 Wallis Avenue, Santa Anna, TX
76878, United States

Hours

Reviews

3.8
474 reviews
5 stars
205
4 stars
108
3 stars
69
2 stars
26
1 star
66

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and bathrooms.

Service Issues

Customers frequently reported long wait times, incorrect orders, and inconsistent service quality.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about overcooked items and incorrect orders.

Staff Friendliness

Many customers noted that the staff were friendly and welcoming, contributing positively to their experience.

Inconsistent Experience

Overall experiences varied significantly, with some customers having great meals while others had disappointing visits.
  • SN
    Shawn Nichols
    Nov 14, 2025
    4.0
    Good service very friendly staff
  • AE
    Amber Elder
    Oct 27, 2025
    1.0
    Place is filthy for one. Went yesterday 10/26/2025. My parents ordered some bbq burger and we got 2 kids meals with chicken, 1 kids grilled cheese, and two adult baskets of chicken. My parenta (who paid separately) got milk shakes and so did my husband. Apparently no one can make a milkshake besides the lady that’s a bubble off that works the front register? Took forever and she got the order wrong (that’s nothing new) we come occasionally and the lady always gets orders wrong when you get there in the morning time. Hispanic lady with glasses. Anyways… people start coming in (my parents and us were the first there) My parents get their food. My family… we are waiting on our food 3 groups of people that came in AFTER us gets their food. My husband gets up and check. Lady says, waiting on chicken. Yet a couple that came in AFTER US got their chicken? About 25 minutes goes and more people that came AFTER US get their order. My mom gets up cause I’m about to lose my crap. And magically there is our food? My mom informed they needed to learn how to get orders out IN ORDER. Little lady that works front informed they were? That’s why we had to wait forever, but everyone else there got their food that came in afterwords!? I wanted a blizzard to take home. But forget that crap wasn’t going to wait another hour for ice cream. Definitely will not give ANOTHER CHANCE. This last time ticked us all off to care to go back. And don’t tell me. We are short handed. I worked at Burger King and many of times I had to work drive thru, the front, and the kitchen by myself and no one EVER waited like that!
  • CD
    Chritina Darley
    Sep 30, 2025
    5.0
    It was good today
  • MN
    Mary Northway
    Sep 19, 2025
    5.0
    Excellent service and food
  • SM
    Stormie Mcrae
    Aug 22, 2025
    1.0
    Place is horrible food is barley even done

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen in Santa Anna located?

Dairy Queen is located at 1402 Wallis Avenue, Santa Anna, TX 76878, USA.

What are the opening hours of Dairy Queen in Santa Anna?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.